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"I deducted 1 star due to the very small size of the rooms. The basic requirement would be a Deluxe room in future. Note: There are no drawers or wardrobes in Standard or Deluxe rooms. However this is my second stay at this hotel as the onsens and associated facilities are amazing, as with it's location to trains/metro and the food options at the restaurants at the next door OCAT (Level 5) bus station are excellent. We tried the Indian and Okonomyaki restaurants and they were very good. "

"Very decent and convenient place to stay"

"The breakfast was truly excellent. The staff was perfectly on point. I especially appreciated the extremely easy check-in and check-out procedures, especially after a long flight. Nothing can beat the convenience of having this hotel in the departure lobby."

"The second floor room was loud right outside a street car and bus noise all day and night "

"The rooms were clean and the staff was friendly. Great access to Tokyo subway and rail lines."

"The hotel is conveniently located in Ariake Garden which can be accessed by bus and metro. Next to the hotel is a big shopping centre with Aeon, Daiso, Big Camera, Hana Sushi and fast food restaurants and hence shopping and food are readily available. The hotel room is comfortable, with TV, kettle, safe and fridge provided. Water pressure is good and aircon is strong. Breakfast has a good variety but they are the same everyday and it will be good to introduce changes in the items for long staying guests. The best is there is free shuttle bus provided by the hotel to Ginza and Tokyo Station from 10 am to 5.30 pm which is very convenient. Overall I am comfortable and enjoy my stay in the hotel very much."

"The hotel was great. I had a room on the 13th floor where I had a great view but there was a very loud noise that looped at night. Loud enough that ear plugs didn’t work. It looped every evening for the entire stay and while not the fault of the hotel I would have liked to be notified there was external noise in my booking"

"Room was clean, but cramped because of the 3 beds (typical for Japan). The Bathroom, however, was nice and spacious. The Welcome Lounge is a treat with the snacks and good drinks. Breakfast was amazing! So many options and a lot of them were fresh. I specially liked the freshly squeezed orange juice. The staff were helpful. The shuttle service to the Disney parks was so convenient. Then there’s the location. There’s a mall and train station just across the street. You can use the hotel walkway on the second floor to cross. And, let’s not forget the 24-hr Lawson store in the building. It’s great for when you get hungry in the middle of the night and the restaurants are already closed. "

"Room wasn’t as clean and kept up as nicely "