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"The design of the room was great! Also, the helpful and polite staff made it a great experience! I definitely look forward to staying again!"

"My place to stay whenever we go back to Japan. It's everything you'd want in a place to stay while on vacation"

"Such a great hotel with the most convenient location for a late evening flight arrival. Checking in and out went smoothly with the self-service kiosks. The staff were great and the free water and toiletries were much appreciated. We also liked the many food options nearby."

"椅子の脚が壊れていた"

"the hotel is in a convenient location, but on the less crowded side (west) of shinjuku station, which i like. the staff are always extremely helpful which i appreciate."

"I came here as a solo female traveller for my first trip to japan and honestly it was amazing!! The room was very clean and I liked the layout a lot. The lights in the room are dimmable which is a plus for me. Staff were also very friendly and helpful. Would definitely stay here again. One small drawback was the walk to shinjuku station is a little longer than I personally would’ve liked but it wasn’t bad at all!"

"Disneyだけでなく都内への旅行ではいつも利用させてもらっています。 家族5、6人で一部屋に、しかも1人1ベット使用できてお得に泊まれるし、何より朝食ビュッフェが美味しい！ チェックアウト時に清掃していた東南アジア系のスタッフの方も日本語で挨拶をしてくれて好印象です。 また家族旅行際は利用させて頂きます！"

"Very closely located to a metro station. Also, there is a 7/11, another convinience store, a pharmacy and a Starbucks super close by. Many restaurants too!"

"Great location and highly comfortable. Rooms were very clean and comfortable and housekeeping was excellent and swift. There is a 711 in the property"

"Muy recomendado"

"Lovely little hotel, decent gym and cafe/restaurant out front. Room was a triple 21sqm one of the smaller sizes despite this it was set up well and easy for a couple of nights. Very clean throughout. Friendly staff. We were very happy with our stay and would recommend"

"You check in yourself, you really don’t deal with staff unless you need something..the rooms were clean and had the amenities needed, except iron which you need to check out at front desk. They provide razors, soaps, toothbrush, etc…the beds and pillows were comfy…location close to station and close enough to Dotonbori..had a 7-11 in hotel 👍..had a double room so it seemed good size..single rooms would feel small…"

"beautiful, clean hotel with great views. We loved the nearby park, the balcony & the breakfast buffet. Would recommend"

"Location good"

"Easy to access, great environment"

"Towering high above all the neighboring buildings you feel on top of the world. Just be careful if you are afraid of heights though as the floor to ceiling windows can be intimidating for some."

"The food was delicious from the Grand Cafe to the Cafe Toastina- everything was delicious. The staff was friendly and helpful with anything that came up that we needed help with. The rooms were spacious and the bathrooms very nice. The hotels public spaces were well maintained and very clean. Definitely would stay here again if we came back to Disneyland. The convenience of the shuttle to the monorail was amazing. Wouldn’t have even taken the shuttle as the monorail is right across the street...

"Service and location is the best of the hotel, room was dusty and lounge food was average and repetitive, service was amazing tho, bir sure I will pick this hotel again."

"Amazing hotel with extremely helpful, courteous staff. I’ll definitely be back in this hotel next time I visit Tokyo."