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"Great location"

"The hotel was clean, and staff were nice. The only surprise was my bedroom did not have any drawers, closet, or anything to hang your clothes."

"The location is perfect for our 6-night stay in Tokyo. We love the Onsen and the food options are incredible within the 3 terminals. Buying omiyage is so convenient to bring back home. We always have a pleasant stay the Villa Fontaine!!!"

"Muy muy bien. La ubicación cerca de shinyuku cross, muy buen hotel, personal de recepción algo serios y un poco groseros, todo excelente "

"Great location and very efficient layout of the room despite its small size. Didn't include breakfast this time as there are a lot of choices in the nearby neighborhood."

"Great place to stay"

"When we got to the hotel the check in was pure chaos. There were not enough rooms for many they booked and must of been around 100 people waiting in the lobby. When we got our room it was so small we couldn’t barely open our suitcase inside of it. The staff was nice but definitely over worked so you could feel the stress when you needed help. The room was clean overall but the room was very old and outdated and you needed to use the big light to turn on all the small lights which I found...

"I loved the location of the hotel. The room was clean and a good size."

"とてもきれいな部屋で、広くゆったり過ごせました。部屋で食事をしたり、ゆっくりｺｰﾋｰを飲むこともできました。"

"Everything was easy and comfortable"

"客房太細，無地方可以打開行李箱。"

"Todo excelente"

"We loved our stayed. The hotel was not only beautiful but extremely clean. They had complementary tea and coffee. The bed was so comfortable and the room was big enough for 2 adults and 4 luggage’s. Walking distance to train station and restaurants"

"Clean room, helpful staff, great location"

"The hotel is nice. However, it took us almost an hour to go through the check-in process and the staff seemed very stressed out the whole time and it was very hard to communicate with them. Out of the 3 panoramic rooms with tower view we booked, only one was available when we checked in even though it was almost 6pm. They said the hotel made a mistake and all the rooms were taken by somebody else, seemed like there was a big group arriving that day. One couple in the group ended up having to...

"Prefab bathroom and tiny space. Casino across the streets and Smoking outside and in surrounding restaurants. Not recommended for families with children"

"Buena ubicación"

"2泊したが、スリッパの交換がなく、家族でしたが自分のがどれかわからなかいので新しいのを用意してもらえたらと思いました。"

"Booked single double bed and a double bed during my stay. Single double bed is pretty small where"

"The staff were very helpful and knowledgeable"