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"This hotel was really nice. The ease of access made it wonderful. On the 4th floor there are vending machines, his & her onsen's (no tattoos allowed), a 7-11 convenience store, a laundry (pay per wash & dry, usually busy in the evenings), & a cool vacuum sealing machine to help make packing your suitcase easier (300 yen per pack). The rooftop view is unmatched. Theres a pool and hot tub up there with a 40th floor view of Osaka which is incredible in the day, at sunset, & at night, & there is no...

"Will definitely stay at this hotel again in the future."

"This is my second time staying here and as always amazing. Great area, room was great. Everything here was perfect. Stay here! "

"Great hotel located across the street from Shinagawa station. "

"Excellent accommodations and superior service."

"Onsen was so nice and relaxing after a long day of sightseeing. Breakfast was also very good"

"All good except more variety restaurants at the vicinity will be better."

"Fantastic stay with family - 2 adults and a young child. The room (Premier Grand Suite twin) was spacious, very clean and comfortable with an amazing view over the city. It was very well sound proofed, as we were not disturbed by any external noise and the air conditioning was also quiet. Very good facilities and a nice shower and bath. Lovely food available via room service and in the restaurants. The staff at the hotel were all friendly and helpful. The hotel is very well located for...

"Loved our stay here! The staff were so friendly and helpful. The hotel is beautifully maintained. Loved the quiet and beautiful neighborhood right on the river. "

"The view! I'm originally from Shinjuku and wanted to see the city lights which I missed - that's exactly what this new hotel gave me. Also enjoyed the movie theater on the lower floors."

"Convenient location for our Disney Adventures. Room was very large/spacious compared to Hotel rooms in the city (Ginza). The room was also very clean and we had a lovely view of the bay. Check-in was quick and efficient and the staff was very friendly and accommodating. They will hold your luggage or can arrange a delivery service to your next hotel destination - of course there's a fee. Just keep in mind there is no same day service for luggage delivery. We did not partake in the...

"Good location"

"My husband and I had an amazing time celebrating our wedding anniversary in this hotel. Out of all the hotels we stayed in our trip this one by far exceeded our expectations and delivered! They made our stay so special. It was honestly the highlight stay of our trip. The hotel was so beautiful and the rooms were very clean and had a beautiful view. The staff were absolutely wonderful and kind. The breakfast within the hotel was phenomenal!! Big thanks to the Chefs whom cooked such wonderful...

"Every thing was great. The employees are very kind. "