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"Room was clean and comfortable, staff were friendly and helpful and for people with weak or non existent Japanese many staff members are capable with English. Highly recommend for folks looking for a base to explore Shinjuku"

"Great place with brilliant staff. The restaurant was decent for breakfast, just ok for dinner. Location was perfect with a tube station 100 yards away"

"The room was clean and quiet but extremely small. You cannot open your suitcase and lay in the bed at the same time. The bathroom was prefabricated requiring you to step up about 8 inches into the room. I would also recommend have an English Language TV station available. "

"Very convenient location! Great breakfast buffet and lots of shopping and food options around the building"

"Room was clean, but cramped because of the 3 beds (typical for Japan). The Bathroom, however, was nice and spacious. The Welcome Lounge is a treat with the snacks and good drinks. Breakfast was amazing! So many options and a lot of them were fresh. I specially liked the freshly squeezed orange juice. The staff were helpful. The shuttle service to the Disney parks was so convenient. Then there’s the location. There’s a mall and train station just across the street. You can use the hotel...

"Huge hotel complex, easy to find, and confortable for a 1 night stay at a reasonable price. For longer stays, I would look elsewhere."

"Great service."

"N/A"

"location is a bit far away from downtown, i have to walk for some time with my lugguage."

"Wonderful location and stunning views of Tokyo. The room was well appointed and comfortable. Great breakfast with views of the tower"

"nice hotel, the like for the elevator is extremely long and the heat is on in the room, no AC :/"

"완벽 그자체였습니다"

"I deducted 1 star due to the very small size of the rooms. The basic requirement would be a Deluxe room in future. Note: There are no drawers or wardrobes in Standard or Deluxe rooms. However this is my second stay at this hotel as the onsens and associated facilities are amazing, as with it's location to trains/metro and the food options at the restaurants at the next door OCAT (Level 5) bus station are excellent. We tried the Indian and Okonomyaki restaurants and they were very good. "

"Great hotel, very helpful staff and awesome location. The only very minor issue I had was that the room was slightly dated, specially the bathroom. But the convenience, attentive staff, and proximity to Shinjuku station more than made up for it."

"Room was perfect for our stay, despite being on the small side. Shower was great! We thoroughly enjoyed lounging in the complimentary pyjamas!"

"Amazing staff, great breakfast, and easy to use laundry service."

"Excellent, clean room, amazing breakfast, super polite and helpful staff, great location! "

"The breakfast buffet is so nice. Would definitely book here again! Also very convenient location. "

"The breakfast had so many options that I ate something different each day. Direct access to the 7-11 (basement) was fantastic when an international guest is off schedule due to jet lag and needs food at random times. Lovely room and comfortable. Best thing? The wet room shower/bath combo!"

"The hotel is well maintained, exactly as shown online. Great breakfast!"