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"Very good location "

"The hotel was on the Keith line which was where I needed to be"

"Nice neighborhood, close to the major Shinjuku station. The city hall observatory just two blocks away. You can get a nice view of the city from the observatory. Lots of good restaurants inside the property. "

"空港直結で便利でした。チェックイン、チェックアウトが機械でできて便利でした。"

"Beautiful hotel conveniently located close to Ryogoku station. Staff was friendly and helpful. Rooms were clean and cozy!"

"朝食バイキングが種類豊富でとても良かった！"

"Rooms comfortable, but very dated, and generally quite shabby. Hotel is split across numerous different annexed levels. Had to skip the breakfast service due to huge queue/ inadequate provision for number of guests. This hotel needs renovation."

"did not uses breakfast or laundry "

"Would recommend this hotel due to its accessible location to many trains stations and shopping districts."

"Room was clean. The location is great"

"An amazing hotel to stay at, everything was perfect and they clean your room every 3 days!"

"The Club Lounge was excellent!"

"Rooms in the southern tower good size In the main tower the rooms are small"

"Great location, clean nice hotel, breakfast is great"

"Breakfast in Japan is a little unusual for American visitors. They have a nice variety but a lot of it is frankly not breakfast food the bar at the top of the building was nice. The sushi was just OK."

"Stay 3 adults 1 child asian emerald room 6th floor, view of bay, semi view ofdisney sea volcano n fireworks, breakfast fresh with variety, laundry smelt abit funky, ,unsure if it was water, machine or powder? Not much nearby, , no lunch or dinner onsite,convenience store on-site, so uber eats witked a treat,"

"Loved my stay"

"Line to check in took a while."

"You are most likely using this hotel as a base for exploring Disneyland & DisneySea - it is absolutley fine for that. We had a view of the parks and it was a nice treat to see the fireworks from our room every night. The room was very dated and could do with with a refresh. But was clean and had everything you needed. Beds were comfy. Lawsons being within the hotel is a bonus. The restaurants did good food but was pricey. Easily walk to Bayside station form there. Would stay here again given the...

"wonderful stay, clean room, great staff"