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"Staff was absolutely amazing. We decided after the first night to upgrade to one of the Godzilla rooms which was a little more spacious. The deep soaker bathtub was amazing! The only thing we missed out on was going outside to see the Godzilla head since it was closed for restoration."

"The hotel was on the Keith line which was where I needed to be"

"Nice neighborhood, close to the major Shinjuku station. The city hall observatory just two blocks away. You can get a nice view of the city from the observatory. Lots of good restaurants inside the property. "

"Great Hotel! This is the third time I have stayed here. I love that it is so convenient to the airport. Everytime I come to Japan in the future, I will stay the last night at this hotel!"

"I really loved this hotel. It has a 24/7 lawsons inside which was really convenient when i had to print out some tickets at like 2am. Also theres 2 transit lines near it which made it easy to go anywhere and cone back. I would definitely stay here again. "

"A great hotel away from the business of the Disney Resort but still only a short drive away by complementary shuttle. Rooms were small but adequate for our family of 3. Buffet breakfast had a vast variety of food and drinks. Sorted all dietary requirements. The complementary drinks and snacks area was a nice bonus. Especially after a day spent at Disney."

"Rooms comfortable, but very dated, and generally quite shabby. Hotel is split across numerous different annexed levels. Had to skip the breakfast service due to huge queue/ inadequate provision for number of guests. This hotel needs renovation."

"did not uses breakfast or laundry "

"Would recommend this hotel due to its accessible location to many trains stations and shopping districts."

"Great hotel. Close to train stations. Rooms small but adequate for our family of 3. Amenities and towels replaced everyday. Great bakery and restaurant attached to the hotel made it convenient to get breakfast every day without going to far. Staff helpful at check in and check out."

"An amazing hotel to stay at, everything was perfect and they clean your room every 3 days!"

"The Club Lounge was excellent!"

"Rooms in the southern tower good size In the main tower the rooms are small"

"Great location, clean nice hotel, breakfast is great"

"Great location"

"Stay 3 adults 1 child asian emerald room 6th floor, view of bay, semi view ofdisney sea volcano n fireworks, breakfast fresh with variety, laundry smelt abit funky, ,unsure if it was water, machine or powder? Not much nearby, , no lunch or dinner onsite,convenience store on-site, so uber eats witked a treat,"

"Loved my stay"

"Line to check in took a while."

"Great breakfast, super convenient to get to Tokyo Disney. The staff were extremely kind. One of our family members was not feeling well that day. They accommodated an early check in. Clean, convenient and great service. "

"wonderful stay, clean room, great staff"