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"We had a fantastic stay from start to finish at Hotel Gracery in Shinjuku! The staff was welcoming, the room (although small like most hotel rooms in Japan), it was stylish and comfortable, and the bathroom felt like a mini spa—spacious, modern, and a true highlight. The view was just as incredible, making every morning and evening special. Would definitely stay again!"

"Very organized, very friendly staff, quick and easy checkin and checkout. The room was clean and cleaned daily getting rid of all trash for us. Loved that there is a family mart attached to the property making late night snacks an easy grab. "

"Very nice staff. Helped alter a reservation issue quickly. Very convenient to Shinjuku station by underground tunnels. "

"Fue inclement excelente"

"Toilet"

"Breakfast menu was diverse, and had a good selection. "

"Rooms comfortable, but very dated, and generally quite shabby. Hotel is split across numerous different annexed levels. Had to skip the breakfast service due to huge queue/ inadequate provision for number of guests. This hotel needs renovation."

"Goede locatie en schoon"

"Clean. Good amenities. Decent price."

"The place was clean and beautiful. I loved they changed the towels and robes right at the next day. The staff are polite and all of them have excellent communication skills. I would recommend this hotel."

"Clean room and well stocked. They provided us what we need!!"

"Amazing views of tower high end feel. Hotel is older but still exceptional and a good value"

"Perfectly located to explore Shinjuku and nearby the train station. Good food, nice staff, only the property is a little old, but overall, nice place "

"Great location, clean nice hotel, breakfast is great"

"Great location"

"朝食は美味しかったですが、強いていえば品数が少なかったのと、コーヒーマシンが無い点は残念でした。"

"This hotel was in an amazing location and had great amenities and customer service. Good sized room too!"

"Great breakfast, super convenient to get to Tokyo Disney. The staff were extremely kind. One of our family members was not feeling well that day. They accommodated an early check in. Clean, convenient and great service. "

"Aside from the rude reception lady at check in the stay was great"