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"Probably the best hotel I have stayed at so far. Room was very clean and well maintained. They had all the amenities I needed including laundry machines on the 2nd floor. Staff was very friendly and very helpful with anything I needed. Breakfast had a wide assortment of options."

"Great staff, tidy accomadation,comfy beds and great location"

"Nice room"

"A Wonderful Stay at Granbell Hotel Shinjuku I had a really lovely stay at the Granbell Hotel Shinjuku in Tokyo. From the moment I arrived, I felt very comfortable and completely at home. The staff were excellent — friendly, helpful and professional throughout my stay. The location was a huge bonus. It was right in the middle of everything, making it so easy to get around and explore Tokyo. I really enjoyed my trip to Japan, and having such a convenient base made the experience even better. I...

"高層階で夜景がきれいでよかったです。 部屋もキレイで気持ちよく宿泊できました。"

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"Clean room, convenient location, staff are helpful!! The only issue I had was checking in a room I did not expected! I booked a room from Expedia with option of one or two beds. I specifically told hotel I need two beds then several months later when I checked in I was put in a single queen bed! I had to go downstairs to pay extra to switch to a new room. After a long international flight this is the last thing I wanted! For that I had to reduce a star!"

"Hotel was OK. The room was good; clean and well appointed. The club lounge was OK; it needs a better selection of food. Access to the swimming pool was not included, even for club level guest - that is simply not good enough for a five star hotel."

"Great place. One stop from Disney. 4 min."

"Great EXPERIENCE!!!"

"Extremely small and tightly packed everything, I can’t even take a dump without bending my knee awkwardly since the wall is way too close to the toilet, also I had to duck down the whole time to take a shower and I’m not even that tall. If you have more than one luggage good luck trying to walk to the bathroom since the free space is the size of your luggage. They also check your passport if you want to get water from them lol"

"Super Hotel, in Shinjuku. Zimmer war Groß genug, alles Top. Frühstück war auch sehr gut und vielfältig. super Pool Anlage und gutes Fitnessstudio."