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"Rooms are far too small to be comfortable. Smallest room we had in 3 weeks in Japan "

"Room was spotless and staff were nice and helpful. Would definitely recommend."

"Buena ubicación. "

"We hired a limo bus driver from the airport Air conditioner was fine The lighting mechanism in the room was difficult to navigate Need to have better written instructions "

"Very convenient to access from airport "

"Es japon! Casi todo es perfecto ! Dios es maravilloso darme la oportunidad de visitar esas Tierras ! La Gloria es solo de Dios ! "

"Cerca de la estación del tren "

"All are excellent, I will come back!"

"We booked this hotel for our last night in Japan after a two week trip. I thought this was going to be a luxury hotel based on the price and photos. I was wrong. The lobby is nice and the staff are attentive, but the room left a lot to be desired. It was like stepping back in time to 1995. The room was spacious, which was nice, but for the price I was expecting a more modern look and feel. It was clean enough, but everything was just old. The beds were also on the hard side. Overall, it was...

"Amazing experience "

"Room was well cleaned, property management was extremely kind and easy to work with. Nothing too crazy, did exactly what it needed to… gave me a place to sleep, didn’t mind it being smaller as we were out and about most of time while there. Would come back if I wanted to stay in the same area. "

"今回〜家族旅行で東京へ行き ディズニーランド＆ディズニーシーで子供達を遊ばせてやり ヒルトン東京べーホテルへ二泊させて頂きましたが スタッフの対応、施設の便利さ 本当に家族皆が満足でした スタッフの皆さんの笑顔溢れる対応 子供達も安心して心地良く二泊を過ごす事が出来ました ホテル スタッフの皆さん 今回は本当に御世話に成りました また機会があれば必ず利用させて頂きたいと思いますので宜しくお願いします。"

"Central and good facilities "

"There is NO AIR-CON in the room!!!!!!!!!!!!!!!! The hotel uses a centralised heating system with no ability to adjust the temperature per room. During my stay, the room was overwhelmingly warm with absolutely no way to cool it down. There is a Dyson fan provided, but it is simply a fan — not an air conditioning unit — and does nothing to actually lower the temperature. For a hotel at this price point, this is frankly unacceptable. The room itself is also very cramped. Even for a regular-sized...

"とてもよい施設でした"

"Very clean and comfortable"

"Generally the room was great, it was cleaned well each day. However, it was a bit run down in that there were scuffs and marks all over the walls which at first glance makes you think the rooms aren't clean. My room was tucked in a corner and I couldn't hear anything from adjacent rooms which was amazing. Having the balcony was a nice touch to to get fresh air into the room. The breakfast was great, lots to offer, although sometimes some items were cold which is to expected I guess at a buffet...

"The staff were so nice. However the hotel said it came with air conditioners. The room was stuffy and had thermostat set to 75. I was not able to adjust the temperature and when asked the staff explained the temperature was regulated by the facility. The staff were so nice and brought us a portable fan. All it did was circulate the hot air though. "

"This is an excellent choice for anyone visiting Tokyo and wants to have access to all corners of the city—through the Nishi-Shinjuku Station. The staff is very courteous and their buffet breakfast is exquisite. You will not be disappointed. "

"breakfast menu was the best thing hotel has "