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"Excellent hotel in all respects. Great value!"

"The baths are cool. The restaurant is only open during curtain certain times. "

"Convenient location for Shinjuku Station & Airport Express buses (which stop at hotel). Excellent breakfast (but scrambled eggs are like soup). Room (upper-level lady twin - for 2) was tiny and I kept tripping over the threshold and then down again into the tiny prefab bathroom. Deep tub to step into for shower. So much to trip over! One small hard pillow per bed. Dated interior and amenities, though clean, with small window that can’t open. Safe (except for tripping hazards) and convenient but...

"I stayed here overnight before leaving at the airport - very convenient location as it was easy walking distance, even with luggage. The ground floor is understandably busy, maybe even confusing if you're new to this level of efficiency, with staff directing you politely to the self- check in. As you progress upwards, the pace slows. You helped yourself to any needed amenities (toothbrush etc) on the lower floor on the way up. The room was spacious (by Japanese standards!), view out to the...

"very close from station, room is clean, nice public bath "

"スタッフの方も対応よくウェルカムラウンジも良かったです。ビールいただきました！ 残念なのが客室の小さい丸テーブルがすごくベタついてました。テーブルを前客から拭いてないのかな。。清掃が不安になりました。"

"Great location next to Shinagawa Station! Bathrooms in the main tower were simple but overall hotel is very nice and a great value!!"

"This was such a wonderful experience for such an affordable price (in USD terms). Stunning hotel, special things in the room for our toddler, gorgeous breakfast buffet in the restaurant, great views, and such respectful and friendly staff (thank you Japan culture). Felt like we were far fancier people than we are lol. Highly recommend!!"

"Excellent experience and very good hotel"

"The hotel had an odd layout and the room was small, which is expected for Tokyo, but it felt a bit tighter than anticipated. There was also very limited bathroom counter space, which made it less convenient for getting ready. The lobby was almost always busy and a bit chaotic. It does get the job done for a short stay, but overall it wasn’t my favorite and I probably wouldn’t choose it again."

"Very clean hotel. Check in was simple and smooth! Close to the station and the public bath is amazing."

"Everything was amazing "

"I recently stayed at Keio Plaza Hotel and had a bit of a mixed experience overall. When I first checked in, I was assigned a room in the South Tower that hadn’t been renovated yet. Unfortunately, the room felt quite dated and a bit worn, and it gave off a slightly unclean impression despite being serviced. That said, the highlight of my stay was definitely the staff. I spoke with the front desk about my concerns, and they were incredibly friendly, understanding, and professional. They offered...

"Very clean room!! Staff was helpful even though there was a bit of a language barrier"

"Staff were incredibly helpful and pleasant. Wonderful location"

"お部屋のトイレに汚物入れがなく、生理の時は困ると思いました。 "

"The location of the hotel is in the center of Tokyo where it is a short walk or subway ride to all the famous tourist spots. The staff is friendly and the amenities are great! I don't know if this is normal in Japan, but as an American, I really appreciated the free toothbrush and toothpaste! It's the little things! Yes, the rooms are rather small, but they are clean and serve their main purpose = a place to keep your belongings and sleep. Trust me, there are so many things to do in Tokyo, you...

"Room ok, we asked for nonsmoking room but we initially put in a smoking floor. "

"Really nice place only let down was the pool it was nice but it cost to use not really kid friendly "

"good"