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"Excellent customer service. Will definitely stay there again. Staff very helpful."

"Great staff. Amazing bakery in the lobby. If you want to feel that you are in Japan this is not the hotel for you. The hotel I’m guessing is about 95 % foreigner occupied."

"Very clean and Very nice staff ac in the room was very nice too"

"Perfect for a one night stay, perfect location. Check in and out was a breeze. Line for picking up luggage after check out was smooth."

"This was an absolutely amazing hotel, especially if you are an international traveler. The breakfast buffet was well priced and all of the items tasted great. The staff was extremely knowledgeable and helpful. Even the laundry room was well-organized. I am over 6 feet tall and I fortunately fit in the queen size bed offering with my wife, so my needs were met there. We were surrounded by multiple options for train stations and we never struggled ti find something to eat."

"Room was clean, I used the air purifier but the headboard area was a little dusty and triggered some sneezing. - They run out of kids pajamas early so you should try to get one in the morning hours, because it will be all out by evening time. - Floor is a little sticky at the candy bar area but it's to be expected with the cotton candy and other candy offerings. - The room we were assigned was close to the elevator which was nice. I also booked one for my mother in law, they assigned her a...

"・EVがいつまでたってもこない点"

"Excellent hotel and hospitality!"

"Huge hotel very close to the train station. Very convenient. Many food choices within the hotel"

"Staff was very helpful. We had a wonderful stay at this beautiful hotel."

"Fantastic hotel. They really know how to utilize a small room. Everything was efficiently laid out. The onsen was very nice to relax in every night. The only small small problem was that the dryers didn’t really drive very well so after two cycles, I ended up having to hang things all over my room ha ha ha."

"Every thing was excellent in the hotel, I recommend this place to anyone looking to be able to get around with out any issues.Very close to every thing."

"Everything was perfect including the amazing view of the city from our room"