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"Extremely small rooms! Very very tiny. Amenities are useless as every single one is an extra charge and not included with the tiny rooms. Godzilla area is closed to the public so you can’t even take good pictures with Godzilla. The breakfast was the worse part of everything !!! They charge a small extra fortune for breakfast and the hotel have a contract with a bad restaurant chain named Sizzlers ( here in the USA) we would never eat at this chain due to low quality food. So we were expecting to...

"Such a beautiful modern hotel, super clean, comfortable bed and excellent customer service. Had a great stay. Highly recommended. Thanks!"

"Slow attending and unfliexie service"

"The rooms and staff were wonderful. The restaurants were hard to understand their hours and rules. And it wasn’t clear that the pool was not available until July"

"very clean"

"とても良かった"

"Great spot"

"We really liked the hotel. Absolutely no complaints at all, the location was great, place was very clean, train station was very easy to manage & I’m very challenged when it comes to mapping out trains, but this one was simple and it was a covered walkway to the hotel. Mall right there was handy. My highlight was the British Pub in the same building as hotel (doesn’t open until 5pm though)…mini fish & chips were fabulous very reasonably priced. Shuttles to the two Disney parks were great & very...

"The staff was extremely helpful and friendly. They assisted with any concerns I had in and even assisted with forward luggaging to my next accommodation. Everything was seamless and stress free especially given it was our first time in Japan. Thank you again to the staff for all of your help!!"

"The location is excellent... near transportation and kuybey restaurant for sushi was worth every cent. What an experience. Very cold AC in the room and comfortable. Many options for food including a 7 11 in the hotel as well as great guest services."

"Location is great. The room is a bit bigger in comparison to other Japanese hotel rooms. However, even though I booked non-smoking the room and hallway smelled like smoke."

"Property was nice and clean. The bakery was a must try! It’s a bit of a walk from the main shinjuku area. Overall it’s very enjoyable!"

"Great amenities and very close to kombini and train station."

"Fabulous location near multiple train stations and Tokyo Tower. Room was spacious and very clean. Lawson on site made breakfast and late night snacks easy. Highly recommend for any first time visitor to Tokyo."

"Excellent location and service !"

"Great!!"

"Check in was a little impersonal because you check in via kiosk but the staff is pretty great. And the views from our room were absolutely incredible."

"We had a great stay! Comfortable beds and pillows. Great location close to Disney Sea and Disneyland."

"Things went smoothly as per expectations."

"The room was comfortable, the staff was friendly and helpful, the location was convenient, and the onsite laundry was a bonus."