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"We had a wonderful stay at the Hotel Gracery Shinjuku. The hotel and our room were both exceptionally clean, which made our stay very comfortable. The staff was friendly and accommodating, and we really appreciated being able to check in early for a small fee after our travels. It was a convenient option that helped us settle in and start enjoying our trip right away. Overall, we had a great experience and would happily stay here again on our next visit to Tokyo."

"Room provided was clean providing the required amenities and nestled in a quiet neighborhood. Hotel is located centrally with easy access to train station, restaurants, shops etc. Room was quiet and well lit. Staff were very helpful and polite ensuring guests were comfortable. Breakfast was excellent with a variety of breads, cheeses, fruits etc., that were fresh and tasty."

"Electronic check-in / out was not as simple as normal process, but plenty of staff to help. Very good / easy access to T3, particularly for early flights."

"Every was so nice. The hotel itself was beautiful"

"I don’t like"

"Great hotel, nice and new, good convenience store underneath and pretty good bus schedules to Disneyland, Disney’s and JR Miahama Station - it’s out of Tokyo but if your up for a trip into town and want easy access to theme parks this is a good value hotel."

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"The beds nor the pillows were comfortable the food wasn’t the best, They to give free drinks in the night, best part is that it is next to a station and near restaurants.."

"Decent location. Relatively close to metro and train stations."

"Amazing hotel with a very convenient location."

"One time stay, super old"

"Hotel en la locación perfeca. Paradas de camiones cerca, fuera de la multitud en shinjuku y muy bonito. Las habitaciones un poco chicas, pero es lo normal en el país."

"キレいでした"

"This hotel was top-notch in every way. Staff was prompt, courteous, and effective at anticipating and addressing every need. We loved our stay and will return."

"Property was located in a great spot close to the train station and places to eat and shop. Rooms were tiny but functional, if you don’t mind living out of your suitcase since there is very limited room to hang only 5 items or so total and no dresser. Biggest issue is we had multiple things disappear from our room, that they could never find any of them and the $100 they did locate after we checked out they refused to return unless we came all the way back to Japan to claim it. Wouldn’t put a...

"Easy to access, great environment"

"the hotel is overprice with 2 star service"

"Wonderful hotel, very convenient to Disney"

"Ottima colazione e bella struttura al centro"