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"This hotel was an amazing accommodation for our family of 4. The quad room was super comfy, the breakfast buffet was outstanding, and being 3 stops from Tokyo station was awesome. I would highly recommend this hotel. The traditional Onsen bath was also a unique experience."

"Hotel Gracery is an island of clean within the grittiness of Shinjukuband Kabuchiko."

"Helpful and friendly reception staff. Nice and quiet rooms. The hotel is conveniently located in the airport at Terminal 3, at a walking distance from the baggage carousels. It is easy to catch the Keikyu line from Terminal 3 if you plan to go into town. The breakfast was decent. There are also some restaurants and a convenience store/pharmacy right below the hotel."

"The staff was very help and respectful they were awesome"

"O quarto é pequeno, mas dentro do esperado para Tokyo. É bem localizado, com comércio, restaurantes, konbinis perto. Tem uma estação de metrô a 5 minutos a pé, ma a de Shinjuku mesmo fica a uns 15 min de distância pelo menos. Os funcionários foram todos educados, mas não houve nenhum tipo de flexibilidade para check-in mais cedo ou check-out mais tarde. Pedimos 15 minutos pra finalizar as malas e disseram que seria cobrara uma taxa. Pudemos deixar as malas para passear após o check-out mas elas...

"Great location, clean"

"全体的に綺麗で良かった"

"would definitely be back, perfect location, clean and quiet"

"The rooms are clean and modern, close to Disney, which was our purpose for staying. The breakfast buffet was delicious, a little expensive but the welcome hour is free and they serve snacks and cocktails"

"スタッフが皆さんとても親切でにこにこ接客されて楽しい滞在を過ごすことができました。"

"Excellent hotel in quiet neighborhood near Shinjuku station. Station was just a short walk. Many great restaurants. We had 2 adjoining rooms for 4 people. Rooms were spacious and clean. Bathroom was awesome - favorite part was the heated toilet seat. Great service as well. Would definitely stay again"

"Every thing went smoothly from checking in to checking out"

"This is a high end hotel. Our room was huge and the property was immaculate. The restaurants were great and it was walking distance to trains."

"設備は新しくて綺麗。スタッフに対応非常に良い。また宿泊したいと思う。"

"Post clean the room sticker on the door but no one clean"

"We had a great experience, front desk (bell captain) was extremely helpful to carry our luggages to our taxi. Room was clean and AC control was fantastic. Hotel location is convenient as well. Will choose this hotel again definitely."

"The hotel meet the standards. Great size rooms and pool amenity. Walking distance to Monorail across the street. We are a family of 4, with a 9 and 6 year old. During booking we had to go with 2 regula (double) beds and 2 kids beds. I emailed reservations to request bed arrangements and they accommodated the request. We could very easily have done without the 2 kids beds but it was required. We did light laundry once. Super cheap, but make sure you have plenty of time for the dryer. I split my...

"We had a great stay at this hotel. The room was very clean, comfortable, and well maintained. The staff was friendly, welcoming, and always willing to help with any questions we had. Breakfast offered a nice variety of options and everything was fresh and tasty. The bar had a relaxing atmosphere and was a nice place to unwind in the evening. The location was convenient and made it easy to get around. Overall, we were very happy with our experience and would definitely stay here again. I would...

"Great, convient location plus the friendly helpful staff make this a regular stop for me."