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"The staff are very friendly and know English. Everything is super clean, the food is amazing and the hotel is fun to be in. The Godzilla head is closed for obvious reasons but other than that, best hotel to stay in Japan!"

"The hotel was clean and the staff were friendly. I would highly recommend the breakfast buffet. The fitness center is a little weak if you are a gym rat otherwise a great place to stay."

"Great ideas to have a Onsen in Airports. I enjoyed using the facilities so much. I like to use it again."

"*"

"the hotel is in a convenient location, but on the less crowded side (west) of shinjuku station, which i like. the staff are always extremely helpful which i appreciate."

"全て良い"

"I came here as a solo female traveller for my first trip to japan and honestly it was amazing!! The room was very clean and I liked the layout a lot. The lights in the room are dimmable which is a plus for me. Staff were also very friendly and helpful. Would definitely stay here again. One small drawback was the walk to shinjuku station is a little longer than I personally would’ve liked but it wasn’t bad at all!"

"ReFaのシャワーヘッドとドライヤー、ヘアアイロンに家族でテンションあがりました！ 朝食バイキングもとても美味しかったです！"

"The Hotel is located near most subway lines and inside Chiyoda City. You cannot have a better location. Now, the staff is super friendly. The rooms very spacious. Lots of amenities. I cannot think of a better place to enjoy Tokyo."

"Great location and highly comfortable. Rooms were very clean and comfortable and housekeeping was excellent and swift. There is a 711 in the property"

"Muy recomendado"

"Great location right next JR Namba station. Easy access to direct shuttle bus to/from KIX just steps away from hotel makes it super convenient. Having an onsite private bath gives an amazing experience. Rooftop view is excellent. Breakfast buffet is good but pricey. I would recommend you try once. Overall, we enjoyed our stay and would definitely stay here again next time."

"Clean, helpful"

"Loved it"

"Easy to access, great environment"

"Room was always well maintained. Appreciated the free coffee at the lobby when I woke up every morning at 4am!"

"The food was delicious from the Grand Cafe to the Cafe Toastina- everything was delicious. The staff was friendly and helpful with anything that came up that we needed help with. The rooms were spacious and the bathrooms very nice. The hotels public spaces were well maintained and very clean. Definitely would stay here again if we came back to Disneyland. The convenience of the shuttle to the monorail was amazing. Wouldn’t have even taken the shuttle as the monorail is right across the street...

"Service and location is the best of the hotel, room was dusty and lounge food was average and repetitive, service was amazing tho, bir sure I will pick this hotel again."

"God is Amazing!! We loved our stay here. The staff is upbeat and they seem genuinely happy to see clients and serve them. The rooms are stocked with room slippers and PJ’s and sliders to use at the hotel bath. We didn’t have time to try the bath, but I did see there is a male & female bath. The rooms have face cleanser, face moisturizer, shampoo, conditioner, and body wash (which are all high in quality). The rooms also have body towels which can be used to scrub your body during shower...