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"The room size is what you should expect while traveling in Tokyo. It was just right, having enough room for two large suitcases (we stacked ours on top of each other) and being able to move freely about the space. The view was spectacular and the cleanliness and friendly staff made this stay great. I am a shower and water pressure junkie - and the bathroom and shower were the standouts in this hotel. After a long day of walking around, it was so nice to have a nice, hot, and extremely great...

"Wonderful stay with extremely helpful staff who went out of their way to make sure we felt welcomed and comfortable. Would love to be able to stay here again."

"第3ターミナル直結で立地も良く、清潔で広さも設備も娘と泊まるにはちょうどいい部屋で、国際線を使う時にはまた利用したいと思いました。"

"really good"

"Close to the metro and close to the local attractions."

"Excellent breakfast! Super convenient location, close to the mall and train station. Shuttle to DisneySea and Disneyland was superb. Would definitely stay here again when we return to Tokyo!"

"The room design is so stranga making us feel clostrophobic. Very small room and your view from the bed is the very ugly looking round cabinets. Doesn’t have a coffee maker in the room but they give you a kettle. The location though is convenient and a 2 minute walk to the Shinagawa station. The carpets in the building looks gross and dirty. It’s not worth it for the price."

"Es war alles Tip top es gibt nichts auszusetzen.Am besten war das Bd.Die Lage war sehr gut und zentral.Personal war sehr hilfsbereit und zuvorkommend.Es gab jeden Tag einen neuen Schlafanzug.Alles in allem eine zehn von zehn."

"とても綺麗なホテルです。 部屋にピッチャーが置いてあり、フロアにある給水室でいつでも給水や氷を入れられるのはとても有り難かったです。 1Fにあるローソンの食べ物の品揃えが多く驚きました。 2泊3日の朝食付きで利用させて頂き、朝食はどれも美味しかったです。 ただ2日連続全く同じメニューだったのが少し残念でした...が、総合的にとても満足なのでまた利用したいです！ 素敵な家族旅行になりました。ありがとうございました。"

"Hôtel absolument incroyable, chambres super et à 10 min de la gare de shinjuku. Je conseil vivement cet hôtel !"

"Le quartier est excellent, shopping, bars, restaurants, tout y est; et la localisation de l’hôtel est parfaite, à deux pas de la Yamanote line & deux stations de Shinjuku. La chambre était propre, de taille attendue à Tokyo, très petite, de sorte qu’il était complexe d’ouvrir notre valise. Un tres bon hôtel."

"Great location, great public bath facilities, great in room entertainment. The only thing that stopped me giving this a 5 star review is that a lot of the rooms (mine included) are interior so they don't really have any sunlight or window view."

"Our stay was great! The room was small but we knew that and made best of it. The staff was super friendly and English was great. After our check out time the hotel was at 10am and our flight at 9pm and the hotel allows you to keep your bags at the hotel after checkout so we could do a bit more exploring without having to go to the airport super early. We picked up our bags around 5pm and went off to the hotel! The hotel was in a great spot and very convenient for travel."

"Great hotel Convenient location"

"Incredible breakfast! Wonderful views"

"Good hotel. A short walk to stores and the action. I felt the room and hallway could be updated a bit but still a comfy stay. Nice staff and amenities available."

"スタッフの方の細やかなサービスが大変心地よく快適に便利に過ごさせていただきました。ありがとうございました。"

"The staff here is 100% bilingual and very good about helping foreigners not only book their stays but navigate Japan. No problems at all. The hotel service and room cleaning was impressive and thorough as I've ever seen at a hotel. The only downside I'd say here is the rooms are small. And I think that's more to do with Japanese hotels in this area. I was out and about so much I didn't really notice, but that's a real concern, especially if you're staying with other people. Breakfast was...

"Honestly the Sheraton made our honeymoon so much better!"

"開業されてから泊まってみたいと思いつつ、なかなかタイミングや予算が合わず憧れのホテルでしたが、嵐ラストライブのタイミングで宿泊させていただきました！ 思ってた通り綺麗で建物も素敵で、スタッフの方の対応もとても気持ちの良い心地良い接客でした。 １泊のみだったのと、尚且つ遅いチェックインだったので満喫とまでは行きませんでしたが、部屋から見える真正面の国立競技場は圧巻で素晴らしい景色でした。素敵な部屋のアサインをありがとうございました。 絶対にまた泊まりたいと思って、泣く泣くチェックアウトしたので、今度はゆっくり旅行の時に宿泊できたら良いなとも思います。"