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"Nice hotel, Would stay again."

"The place was sparkling clean. The staff very helpful and the breakfast delicious. The restaurant doesn't have too many options but the food was good but on expensive side though. However, restaurant is a good option in case you are too tired too look around for diner options. The position of thr hotel was ok and many taxi drivers new the place by name."

"Great location, convenience and helpful staff."

"Excellent service. The buffet had a wonderful selection of food and drinks."

"✋⭐️"

"This hotel is truly a hidden gem. We (American tourists) were pleasantly surprised by how nice it was—clean, quiet, and safe. The location is excellent, with direct access to a train station, convenience stores, and a large shopping center. Overall, our stay was smooth, comfortable, and enjoyable, reflecting the hard work and dedication of the hotel management and staff behind the scenes."

"The hotel is in a very good spot, just beware when is high tourist temporary because you will see many people in the hotel"

"Staffs are very helpful and friendly. Room is ok and clean but not big."

"Overall hotel and say was nice, Room was very small."

"特にない"

"こちらが尋ねた事に対してどのスタッフの方も、とても気持ちよく分かりやすく説明しすぐに対応してくれました。快適に観光でき宿泊して本当によかった、また泊まろうねと家族と話してます。"

"Hotel was conveniently located about 15min by foot to the train station and close to bus stops. Gym was clean and well maintained. Laundry is available if needed. Hotel has 2 restaurants as well as a bakery for a quick morning breakfast if desired. What was lacking is a small convenience store to purchase drinks/snacks/toiletries since there isn’t one nearby. Room was efficient and clean but very small. We had the 4 person family room."

"Rooms are extremely small, they ask you for early checkout at 10 am, which is not ok to me, they charge you if you want yo check out later than that. The pillows are not comfortable. Location is good."

"Beautiful place amazing view and the food was delicious!"

"Hotel con Excelente Condiciones ubicado en excelente zona con estacion de trenes cerca que facilita la transportación"

"So I booked this hotel (presently staying in) after reviews averaging 4.2 about the decor, ambiance, staff and amenities. I must say I'm rather disappointed with some of these which I'll expand upon below: First - the shower head - leaking in both functions of jet and shower leading to a reduction of pressure (raised issue with Bell captain and he could only have the issue looked at the following day without option of room change, mind you it was flagged before 4pm). Second - flooring/carpeted...

"Excellent location, 10 minute walk from Shinjuku station! Room was clean and perfect for a 4 day stay in Tokyo! Staff were lovely and helpful too, will definately be staying here again! "

"The room is very very small. Also the area is very loud. Which I guess makes sense since it is in Kabukicho."

"I had an amazing stay at: Sheraton Grande Tokyo Bay. The rooms were luxurious, the staff were incredibly kind, and the service truly felt five-star. A perfect mix of comfort, elegance, and unforgettable hospitality. An Amazing Place to be and come for your vacation."