Find hotels in Maroma, Playa del Carmen from SAR 239

"Always a pleasure m"

"Loved the lagoon area for snorkeling "

"Would highly recommend this property! The staff is amazing!"

"Everyone was amazing "

"Everything! The service, the food, drinks, shows! The employees were exceptional! Room service was on point! Jesus, Hugo, Erica, Edison were all amazing! "

"We had a great time here and will be back! Beach - it's seaweed season but that didn't stop us from a walk and mainly enjoying the pools every day. Transport - Amstar was reliable for airport transfer and excursions. Food - I think our favorite restaurant was Satsu. Least favorite was definitely Olios but not sure if we just ordered the wrong things or if it was an off day? If you do book the romantic dinner it is at the Italian restaurant and we were served small portions of steak as main course so a bit disappointed, ordered pasta afterwards which was better lol. Drinks - All the bar staff were great. If you are drinkers then you should order a double (responsibly). They have many flavors of mimosas as well. Room - Our room was just amazing. The swim out room is 100% worth the splurge and we used it daily, also made friends with the neighbors. Resort - clean, humid as expected. We bought massages and got champagne provided due to romantic room! Caution - Yes the staff will ask about food allergies, but whenever you order food you still have to verify that it does not have your allergy in it because it does not seem to be communicated to anyone else, especially dessert. I didn't have any issues with my multple severe food allergies but it was just more of an annoyance. It seems like they ask just to ask. Mainly had issues at the buffet, but if the staff cannot answer your question due to language barrier they will get someone else to help you so that you are safe."

"The property was great. Really well kept. It was nice to see all the wildlife throughout the grounds. The food and entertainment was great too. It's outside of the city and a $30 taxi ride (each way) to make it in. And nothing is really accessible within walking distance outside the resort, but you won't really find a resort with grounds this open in the city. It's a trade off. I would definitely stay here again."

"First time at Moon palace! We enjoyed our time here..the staff from the front desk to housekeeping was always so friendly and helpful. One thing I would like to have more was for the dining especially breakfast was to have more choice such a beef or turkey protein. As a family who doesn’t eat pork we would appreciate that. "

" Everyone was really nice, the food was good, the room was very spacious, pillows were great. The room was always stocked with drinks. Everything was clean. They had coffee, ice cream and crepes shops. The little buses were driving around all the time, you could easily ride them. "