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Hotel Ojo de Agua

3.0 star property
Beachfront hotel with relaxing spa services

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel Ojo de Agua

On the beach
Exterior
Family Room | In-room business center
Family Room | Bathroom shower
Front of property
Reviews
7.6

Good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
0, Cda. Ejército Mexicano Mz 2 Lt 16 SM2, Manzana 2, Lote 16, SM2 Joaquín Zetina G, Puerto Morelos, QROO, 77580
  • Popular LocationOjo de Agua Beach2 min walk
  • Popular LocationPuerto Morelos Town Square6 min walk
  • Popular LocationPuerto Morelos Beach5 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)26 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Maria
May 24, 2024

Room options

Standard Room, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Desk
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room | In-room safe, desk, free WiFi, bed sheets

Family Room

7.3/10 Good

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Desk
Daily housekeeping
  • 21 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, free WiFi, bed sheets

Standard Room

7.6/10 Good

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Desk
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Sea View

Superior Room, Sea View | Beach/ocean view

Superior Room, Sea View

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Desk
Daily housekeeping
  • 14 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, free WiFi, bed sheets

Standard Room, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Desk
Daily housekeeping
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Puerto Morelos

Located in Puerto Morelos, Hotel Ojo de Agua is near theme parks and on the beach. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Puerto Morelos Beach and Maroma Beach. Arrecife de Puerto Morelos National Park and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also worth visiting.
Visit our Puerto Morelos travel guideOpens in a new window

What's nearby

  • Ojo de Agua Beach - 2 min walk
  • Puerto Morelos Town Square - 6 min walk
  • Puerto Morelos Reef - 7 min walk
  • Puerto Morelos Beach - 5 min drive
  • Crococun Zoo - 8 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • My Paradise Beach Club - 5 min walk
  • Merkadito del Mar - 5 min walk
  • La Sirena Restaurant, Lounge and Sports Bar - 7 min walk
  • Panna e Cioccolato - 8 min walk
  • Unico Beach Club - 6 min walk

About this property

Hotel Ojo de Agua

Hotel by the ocean
Puerto Morelos Town Square and Puerto Morelos Beach are located near Hotel Ojo de Agua, which provides a terrace, a garden, and a restaurant. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool with sun loungers
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and smoke-free premises
  • A reception hall, tour/ticket assistance, and multilingual staff
  • Luggage storage and a 24-hour front desk
  • Guest reviews give good marks for the beach locale, overall value, and helpful staff
Room features
All guestrooms at Hotel Ojo de Agua feature comforts such as air conditioning and separate sitting areas, in addition to amenities like free WiFi and safes. Guest reviews speak well of the clean, spacious rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Separate sitting areas, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 8:00 AM–11:30 AM: MXN 220 for adults and MXN 150 for children
  • 1 restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Beachfront location
  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace

Spa

  • Massages

Accessibility

  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

More

  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 220 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 800 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 1 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Ojo Agua Beach Front Hotel Puerto Morelos
Ojo Agua Beach Front Hotel
Ojo Agua Beach Front Puerto Morelos
Ojo Agua Beach Front
Hotel Ojo de Agua Hotel
Collection O Hotel Ojo de Agua
Hotel Ojo de Agua Puerto Morelos
Hotel Ojo de Agua Hotel Puerto Morelos

Frequently asked questions

Does Hotel Ojo de Agua have a pool?

Yes, this property has an outdoor pool.

Is Hotel Ojo de Agua pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Ojo de Agua?

This property doesn't offer parking.

What time is check-in at Hotel Ojo de Agua?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Ojo de Agua?

Check-out is at noon.

Does Hotel Ojo de Agua provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 800 per vehicle applies.

Where is Hotel Ojo de Agua located?

Nestled on the beach, this Puerto Morelos hotel is within a 10-minute walk of Ojo de Agua Beach and Puerto Morelos Town Square. Puerto Morelos Reef and Arrecife de Puerto Morelos National Park are also within 10 minutes.

Hotel Ojo de Agua Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 352 out of 1001 reviews" "
Rating 8 - Good. 310 out of 1001 reviews" "
Rating 6 - Okay. 149 out of 1001 reviews" "
Rating 4 - Poor. 84 out of 1001 reviews" "
Rating 2 - Terrible. 106 out of 1001 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 16 nights in May 2024

4/10 Poor

Karen

Business traveler
Disliked: Cleanliness
I had to move to three different rooms over two nights, safe didnt work, no coffee in room and I was kept awake until 3am due to people being loud and yelling all night. Good location not worth the price I paid
Stayed 2 nights in May 2024

8/10 Good

Tony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect . We enjoyed having a beach club that we did not have to pay for . We like to make our own drinks in our room and take to the beach chairs provided . Good WiFi . There are many dining options for all budgets. We will return
Stayed 7 nights in May 2024

8/10 Good

John

Traveled with group
Liked: Cleanliness
The hotel is what I expected, but with a little extra effort, it could be a nice place. The air conditioning worked well, the location is great, it was safe, and the refrigerator was helpful. The towels are old and worn out and the shower head needs to be cleaned. The bed sheets were not soft, but adequate. A small table on the balcony would be helpful. We couldn't get the TV channels to work, but not a big problem.
Stayed 5 nights in May 2024

4/10 Poor

ashley

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

david warren

Traveled with partner
Liked: Cleanliness, staff & service
I liked it. Will stay again
Stayed 14 nights in Apr 2024

2/10 Terrible

Juan Carlos

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 9 nights in Apr 2024

8/10 Good

Julie, Aurora

Traveled with partner
Pool wasn’t clean so we wouldn’t use it. Staff was very nice. Beautiful location. Loved being on the sea!
Stayed 5 nights in Apr 2024

8/10 Good

Bradley Lee

Traveled with partner
On beach…… awesome Pool …… no circulation of water looked pretty stagnant so didn’t go in
Stayed 6 nights in Apr 2024

8/10 Good

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent price for location! The hotel needs a little tlc but has everything you need, and is especially clean and safe! Best of all is the beach front location and access to the Beach Club is included. Another perk (which was unexpected) is the room had a mini fridge! The staff were friendly and attentive. There is limited seating by the pools. Wifi was excellent and even reached out to some beach chairs! Overall, super happy!
Stayed 5 nights in Apr 2024