2/10 سيّئ للغاية
Ruvim
مسافر برفقة شريك
٢٠ أبريل ٢٠٢٦
عناصر لم تنل الإعجاب: وسائل الراحة وحالة المنشأة ومرافقها
I recently stayed at Haven Riviera Cancun, and unfortunately, my experience was very disappointing from start to finish.
For an all-inclusive resort, I expected a much higher standard, especially when it comes to food and overall value. The dining options were underwhelming at best most meals felt mediocre and lacked variety or quality. What made it more frustrating was that many items or upgraded dining experiences came with additional charges, which defeats the purpose of choosing an all-inclusive resort in the first place.
The resort also felt surprisingly inactive. There were very few engaging activities, little entertainment, and not much going on throughout the day or evening. It lacked the lively atmosphere that many travelers look for when visiting a destination like Cancun.
The most unacceptable part of my stay, however, was a serious issue with my room. The bathroom flooded and ended up soaking the entire room. This was a major inconvenience and completely disrupted my stay. What made matters worse was the lack of response from staff no one came to properly check on us, follow up, or even offer a sincere apology. The absence of basic customer service in a situation like that is extremely concerning.
Overall, this experience fell far below expectations. Between the poor food quality, hidden extra costs, lack of activities, and the handling of a major room issue, I would not recommend this resort. There are far better options in Cancun that actually deliver on the
Ruvim
أقام 8 ليالٍ في شهر مارس عام 2026
