Find Hotels near Cozumel Intl. Airport (CZM)

"Just a quick one night stay but it couldn’t have been more accommodating or authentic. Gentleman got me quickly in my casita, respected how tired I was and let me be. Needed to get up early to catch a taxi for a cruise and he went and got one for me with ease. Overall a lovely experience in a lovely place. Should I come to Cozumel again for real I will stay there."

"Always a clean room. Full sized refrigerator. Ask for extra pillows. Great and helpful and friendly staff. And breakfast is fabulous!! Most importantly, you can not beat the location!"

"Clean room Outdoor pool was good"

"Muy bonito hotel y muy tranquilo para disfrutar del fin de semana. Está muy bien ubicado y es fácil de llegar hasta caminando. "

"We visit Park Royal over spring break every year, and have done so for the last 10 years or so. Every year, they make improvements. Recently, they upgraded both the outdoor and indoor bars. The updates are wonderful. Special shout-out to our favorite server, Jorge! He is the best! Much love, brother! You can find better all-inclusive resorts in Cancun, Cabo, etc., but what you can't find in those areas is the world's largest swimming pool. The ocean in Cozumel is the best for swimmers, snorkelers, and divers. And unlike the mainland, there's also never any seaweed. Crystal clear, beautiful water full of coral and marine life. It's a world treasure! Cozumel is our favorite all-inclusive destination, and Park Royal is our favorite resort on the island. We love it. We will be back next year. Thank you!!!"

"Property was clean and staff was kind and helpful. We stayed one night waiting for our rental to be ready. We chose this for the close proximity to everything in town. The hallways and stairs echo very loudly. It was only a disturbance when some unruly children were running and yelling loudly late at night. We enjoyed our stay and would stay again."

"Great independently owned hotel in a great location. Very walkable to shopping, restaurants, and other local sites. "

"3rd time staying at this property. Staff are always friendly and helpful. Great location, can walk to anywhere. "

"My experience at this hotel was quite disappointing. During my stay, I found two cockroaches in the room, which is already a serious hygiene issue. I reported it to the person in charge expecting an immediate solution, but his only response was, “I’ll report it,” without offering a room change or any alternative. Honestly, I expected a much more professional reaction to a situation like this. Another negative point was the condition of the mattress: completely worn out and sunken on one side, making it very uncomfortable to sleep. This is something basic that any hotel should take care of, as it directly impacts the guest’s experience. Additionally, the green areas showed a clear lack of maintenance. The grass was overgrown and poorly kept, giving an overall impression of neglect throughout the property. Overall, these are issues that carry a lot of weight and could be resolved with better management and customer service. Unfortunately, it was not a pleasant stay, and I believe there are many areas of opportunity that the hotel should address urgently."