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"Loved the set up at the resort, very traditional buildings. Is older so definitely could use some upgrades. Main pool got quite noisy in the afternoon. All the staff were fantastic, always willing to help. Loved the staff in the Buffett. Great central lobby/bar area. Lots of seating and great area for entertainment in the evenings. Would definitely stay there again."

"Pricey but 100% worth it to experience at least once."

"This was one of the best resorts I’ve ever stayed at and I’ve stayed at quite a few. Not to mention, this was a solo vacation for me where I felt extremely safe. The customer service was implacable, the views were nice, and the food was great! I would recommend to anybody."

"Clean room, variety of food and activities, warm and welcoming staff."

"The staff are very familiar with us"

"Stayed at sunrise moon palace and the pools were probably the best part, lots of entertainment, we took our 3 kids and there was more to do than we had a chance to, we stayed 8 days and there was always some event going on. 24 hrs room service was a must, some of the nights we were too tierd to go out to dinner and simply just ordered room service, the food was actually really good, my favorite was the crepe/Coffee shop. To be honest I got sick in the middle of our trip. Im not sure what...

"Es muy bueno para niños, se divierten muchisimo. La comida es rica, pero incluso dejando propina hay meseros que discriminan a los Mexicanos, incluso cuando lo comentan sus jefes dicen que efectivamente saben que eso pasa. Nos paso en Jade y Casa Mia, muy desagradable la experiencia. Hemos ido 3 años y este año si notamos una enorme diferencia en servicio y detalles. Nos dicen que es porque se llevaron a los mejores colaboradores a Punta Cana y que están disminuyendo en amenidades porque quieren...

"We had a wonderful stay at Xcaret Arte! The resort was very clean, and the thoughtful little dessert or candy left for us each day was a lovely touch. The staff were incredibly helpful, and there was always someone available to answer questions. The reservation restaurants were amazing, too. We’d happily stay here again!"

"Everything was great! The service was out of this world! Every resturant was different and the food was delicious!!!"

"We absolutely were blown away by the property and the staff was the best! Our best vacation ever! The ceviche was absolutely on point!"

"It was ok, not fabulous. The entertainment was average. Not much to do. The food was good but not great. Nothing that really stood out. The staff was awesome, very helpful and friendly. The place is only 8 years old but hasn’t been maintained well. It was nice but probably would not go back."