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"I was extremely happy with our stay at Sunscape! I went with another mother and 4 teenagers. We were all entertained and had a fantastic week! The food was amazing! Whether it was the food at the four evening restaurants, the buffet, or the taco bar next to the pool, they all exceeded my expectations! Sunscape was kept very clean. The rooms were immaculate, the grounds were continuously being swept, windows and doors were wiped down and the buffet was constantly being tidied up. The...

"I really enjoyed staying at the Westin. Facilities were clean, not too noisy at night, outdoor pool was great and the beach was super clean! Overall, really enjoyed the stay here!!"

"Every room is ocean view. They have amazing pools because their beaches aren't that great"

"Was a good resort"

"This is our second time in 2 years. First time we stayed at Nizuc without our kids, second time Sunrise, with kids. We are always very impressed with the resort staff, cleanliness, prompt service, great restaurant choices, great amenities, pretty good evening entertainment. Safe, secure property. Beach sucks. Dont stay here for the beach. The pools are great! The wait staff at the pools, and the swim-up bars are wonderful. Kids activites are more than adequate. We like Nizuc better for an...

"Everything was great! Staff was fun and very responsive. Food was really good. Had a good variety at the buffets."

"I have mixed feelings about my stay at this Hilton. While there were definitely some positive aspects, there are also areas that could be improved. The bell staff and the team assisting on the beach were consistently kind, attentive, and helpful, which I truly appreciated. However, the front desk experience felt less warm and could benefit from a more welcoming approach. The beach itself was not as nice as expected, and the number of amenities felt somewhat limited considering the number of...

"The room was nice."

"Great resort and staff! "

"Personal poco amable "

"Th beach club is definitely worth the short shuttle ride. "

"The entertainment staff were fun and engaging. Things that disappointed us: broken elevators, lack of beach towels for each guest, lack of beach chairs for each guest, long lines for restaurants, even the buffet. This resort needs some updates to accommodate the number of guests. "

"The entire property was VERY clean! The beds were not comfortable at all! Very firm. We were charged additional $120.00 to have the sofa bed made. We had to ask 3 times to have water and soda refilled in our room. The food options were ok. The wait staff were amazing! Everyone at the resort was very friendly and outstanding. The beach was beautiful. The lifeguards were very busy and kept a close eye on those in the ocean… many rescues! I wish there was more entertainment at the resort or places...

"The food was not that great. If you did not reserve you would have to eat buffet for dinner. "

"Great facility and staff. Great place if you are looking to party, but not great if you're looking to relax. Music at pools was extremely loud and construction of structures for evening parties was also very loud."

"We can get a complimentary up grade as Expedia advertises but when we check in we did not really get any upgrades. We also requested a late check out @1 two days before check out day but we never got one."

"Beautiful property with fantastic views. I cannot say enough great things about the staff. We never wanted for a single thing our entire stay. The activities were fun and we loved the nightlife and parties. We will be back! "

"Everything was amazing!"

"New and clean. Lobby becomes very loud with moderate crowds. Food was good."

"Food is crap but the price is really good for an all inclusive "