ابحث عن فنادق بالقرب من Nichupté Lagoon، في كانكون من SAR 341

"Everything was as you would expect. The club… is it worth it? Just about, but we didn’t eat there for dinner - no atmosphere. Things to be improved: 1. Allowing people to leave their towels on a sun lounger who then disappear for 1/2 the day. 2. The parasailing company that operates next to the hotel on the beach - they drive their jet skis way too fast and way too close those in the water. "

"Staff is perfect, service is great! Properly amazing. Amenities - more restaurants would be better. Otherwise, is perfect for couples and quiet relaxing stay. "

"Personal muy amable habitaciones cómodas,fuimos en grupo para celebrar un cumpleaños y todo el personal se esmeró para que nuestros momentos fueran increíbles "

"Enjoyed the hotel, and food. "

" Check-in and check-out were handled very slowly. The service showed zero professionalism and was highly inefficient. There was only one group ahead of me, yet I had to wait 30 minutes to be attended to."

"Was very noisy as it’s a large resort Not enough restaurant variety Food was boring Lots of premiums $$$ in food choices Getting drinks and food was a pain in the ass. You had to give your room key everytime you ordered and then sign the receipt. If all inclusive just let the customers go up and order and forget this stupid room key thingy and t was frustrating and time wasting Won’t go back Room was clean Staff was too slow at the bars Shuttle was good"

"Yes very clean. . Good drinks in room- "

"We were very disappointed with our stay due to poor service and organization. Upon arrival, no one greeted us or assisted with our luggage. At check-in, the front desk was disorganized—one employee was on his phone saying his shift had not started, and there was no clear process despite no line. In our unit, the air conditioning could not be turned off. We called for assistance, were told someone would come, but no one ever did. Dining and service were major issues. Restaurant food quality...

"In the hotel there is nothing to do,after you go to the restaurant. The buffet is very limited, we stay 5 days and only one of those there was Mexican food ‘, the water in the shower and in the wash basing smelled very, very very bad. The jacuzzi in the room was dirty with a lot of soap scum."

"The check in was amazing, but afterwards everything else was average. They do not have enough staff, you wait for long periods of time to get a drink or order food. The food is average, similar to cruise food or low cost buffets. At check out there was a huge line and only one person. In the adults only jacuzzi was full of children, no one says anything. Overall would not stay here again and do not recommend."

"Property is well kept and lots of friendly staff throughout the resort who are always willing to help make your trip enjoyable"

"Está muy bien ubicado, es muy tranquilo, la alberca casi todo el tiempo está sola, siempre hay camastros disponibles, acceso directo a la playa, la habitación tiene playa; el único punto a cuidar es el mantenimiento por lo menos de las habitaciones de abajo ya que los jacuzzis no funcionan y se ven viejos, las cortinas también y algunos elementos de los closets y caja de seguridad, la tv nunca tuvo señal"

"My room was clean but my patio was terrible i spent all that money to stay in an ocean view but couldn't enjoy being outside furniture needs clean or change they were green pool had green around it the inside floor needs to be swept coconut limb were falling off "

"Buffet Food was not good, restaurant portions were way too small, beach had too much seaweed."

"Occidental was just okay. The staff gets the highest rating. They seemed to be understaffed but the staff worked very hard and were friendly. You have to wait in line for a couple minutes to get into the buffet. The buffet was pretty basically and the same for the four days we were there. You have to wait until 11 a.m for the bars to open. the entertainment by the main pool was good "

"SIN LIMPIEZA, POCA HIGIENE, MAL SERVICIO, MALA COMIDA, CUARTOS HORRIBLES. "

"beach view was okay and rooms were not that great"

"Nice villa in a quiet neighborhood, clean and beautiful, huge room, very sweet owners! Thank you!"

"Felt like a sales target and less as a guest. Great property but could do without the sales push at every step and turn. Sales desks positioned at the elevator strategically to harass the guests into memberships. Loved the property, food and value. Hated the relentless sales pressure "