ابحث عن فنادق بالقرب من Nichupté Lagoon، في كانكون من SAR 341

"Everything was as you would expect. The club… is it worth it? Just about, but we didn’t eat there for dinner - no atmosphere. Things to be improved: 1. Allowing people to leave their towels on a sun lounger who then disappear for 1/2 the day. 2. The parasailing company that operates next to the hotel on the beach - they drive their jet skis way too fast and way too close those in the water. "

"Staff is perfect, service is great! Properly amazing. Amenities - more restaurants would be better. Otherwise, is perfect for couples and quiet relaxing stay. "

"The resort was good. Room was nice too. The food was really good. Restaurants like dragons, sea salt grill, market cafe was amazing. For the pools, you need to be up early to secure your spot. Else you won’t find it. The washrooms need near the pool stinks and soap was horrible which sticks to the hands. And the tables are not cleaned by the pool chairs. And dirty by next morning you come in. These little things add on which can make it better. But pools are well maintained. Overall really good....

"Very nice hotel, amazing staff, food and drinks very nice. Rooms are kept very clean. Pool area could use some upkeep. "

" Check-in and check-out were handled very slowly. The service showed zero professionalism and was highly inefficient. There was only one group ahead of me, yet I had to wait 30 minutes to be attended to."

"Was very noisy as it’s a large resort Not enough restaurant variety Food was boring Lots of premiums $$$ in food choices Getting drinks and food was a pain in the ass. You had to give your room key everytime you ordered and then sign the receipt. If all inclusive just let the customers go up and order and forget this stupid room key thingy and t was frustrating and time wasting Won’t go back Room was clean Staff was too slow at the bars Shuttle was good"

"Disappointing experience overall. Customer service is poor, especially for paying extra for the Enclave. Multiple room requests were never fulfilled, and housekeeping sucks. Food was okay. The property layout is confusing and difficult to navigate. The only stand out feature was the spa! "

"El hotel está muy bonito pero pagas un all inclusive esperando que esté todo incluido y terminan prácticamente orillándote a comprar un upgrade para obtener todos los beneficios. La comida del buffet no es buena pero la de los restaurantes a la carta es muy buena. Esperaba que siendo un hotel para adultos hubiera lugares dentro del hotel que sirvieran alcohol tarde y lo los tarde que te sirven es 12:30. Faltan meseros para que atiendan el área de la alberca y en la playa "

"We had a wonderful stay! Expedia upgraded me and my family to a villa. It was 8 of us total (4 kids, 4 adults) so it was perfect! 3 bedrooms and 4 baths, full kitchen and living area. Lots of fun activities for the kids. They loved the kids club pool and the beach. Lots of food options to choose from-taco bar, sushi bar, beach food bar, fancy Italian, and of course the buffet for breakfast and dinner. So many pool options and a great size hot tub. We honestly didn’t leave the resort because it...

"In the hotel there is nothing to do,after you go to the restaurant. The buffet is very limited, we stay 5 days and only one of those there was Mexican food ‘, the water in the shower and in the wash basing smelled very, very very bad. The jacuzzi in the room was dirty with a lot of soap scum."

"Great for the price overall but the property needs some maintenance"

"Está muy bien ubicado, es muy tranquilo, la alberca casi todo el tiempo está sola, siempre hay camastros disponibles, acceso directo a la playa, la habitación tiene playa; el único punto a cuidar es el mantenimiento por lo menos de las habitaciones de abajo ya que los jacuzzis no funcionan y se ven viejos, las cortinas también y algunos elementos de los closets y caja de seguridad, la tv nunca tuvo señal"

"It was great value. Clean and convenient. Food was delicious . People were friendly. A/C didn’t work well in one bedroom and we couldn’t get TV’s to connect to any streaming service and could not cast."

"This hotel was a huge disappointment from the moment we checked in. The room was dirty and felt very old and poorly maintained. The bathroom was especially bad—the toilet and sink made loud, unpleasant noises every time they were used, and the shower was visibly dirty. My daughter’s room had a leak, and while maintenance did come to fix it, they left standing water behind as if it was our responsibility to clean it up. That was incredibly frustrating and unprofessional. On top of that, the...

"First impression was great—close to the airport, positive transport experience ending in a lovely lobby. After checking in, an oily salesman type guy intercepted us in the lobby with unclear motives. After he took down our info and requested $20, we were signed up for “the welcome breakfast.” Which is just a way to make you sit through a sales pitch for their luxury vacation club. The whole situation was very uncomfortable. Even though it’s an all-inclusive, there are areas that you can't use...

"The rooms are super outdated and staff aren’t very friendly especially receptionists "

"Si viajan en modo soltero esta excelente y en modo familias a mi parecer no está tan chido ya que no hay toboganes o juegos en las albercas"

"beach view was okay and rooms were not that great"

"Nice villa in a quiet neighborhood, clean and beautiful, huge room, very sweet owners! Thank you!"