Find hotels near Nichupté Lagoon, Cancun from SAR 332

"Excellent service from all the staff; the hotel is very clean and beautiful."

"Everything was amazing, customer service. Food was delicious only thing bad was the communication for transportation to the airport. "

"Nice clean resort. Staff members are amazing. Entertainment staff gets everyone involved. House keeping did a great job. At one point they were cleaning the room and we had to get something out, they verified it was actually our room prior to letting us enter. Over all great small family resort."

"The view was awesome and the few staff that could speech English were good also"

"The hotel is worth the money—the rooms are new and clean. They clean and change the towels every day. The beach is also cleaned daily, and the staff is very polite. I would have liked a bit more variety in the food."

"Had a lovely 5 night stay . Food at the all day dinning restaurant Vela had much more flavour to it compared to the some of the speciality restaurant. The Italian restaurant La Luce has a fantastic view with a amazing sunset. The food there was also good. Housekeeping and room service does take a while but this is to be expected given the size of the property. Overall a pleasant stay."

"Our first time in Mexico was AMAZING. The resort was clean, good food and amazing staff. The only thing we’d say if that housekeeping was inconsistent, we ran out of water and body lotion and had to request more often. Otherwise it was AMAZING. Definitely recommend!"

"Not your typical all inclusive resort, so be careful when booking. Highlight was the room for the price. Massive 1 bedroom villa, almost like a condo with a kitchen, oceanfront. It was great. Downsides, this place is basically a time share. You are hassled everywhere you go about attending a presentation or buying into the property. We were asked at check-in, they called our room multiple times, and they would stop and ask us when we walked around. Food was meh. Buffet was not the best. The food was almost the same everyday, and quality was poor. Full service restaurants were okay, and limited. A lot of items on the menu were extra. Haven't experienced this at an all inclusive before. Not a lot for kids to do, they had a water park and a kids zone drop off. The "resort" has no nightlife. So be cautious. Once the restaurants and the pool bars close, that's it. No bars, no late night food to grab. No where to hang out but your room. Overall, the room was the best part of the stay due to having 2 young kids. I would not stay here again or recommend it. Between being hassled about time shares everyday, and zero activities and night life, it's not worth it. It's pretty much a hotel trying to be an an inclusive."

"Staff is amazing! So helpful and always smiling. Jose went above and beyond to make sure that we were happy with everything! The breakfast buffet was great and the Italian restaurant (reservation required) was a favourite! Ocean views are breath taking. Beautiful resort. Good lattes too ☺️"