ابحث عن فنادق بالقرب من Nichupté Lagoon، في كانكون من SAR 608

"My experience was not as expected for several reasons. In sum, I did not feel I was at a JW. One issue was that everyday was very stressful because there were no chairs available to seat at the pool. Guests would at 6am leave towels and informally “reserve” their spot. While I understand it was high season, a higher tier marriott (JW) should have this guest to pool chairs ratio figured out. In checkin, I was also placed in a ground floor room that felt like a corner basement room. Perhaps...

"Staff is perfect, service is great! Properly amazing. Amenities - more restaurants would be better. Otherwise, is perfect for couples and quiet relaxing stay. "

"Room was very clean and the view was AMAZING! Just wish it had a swim up bar, but the pool service was amazing"

"This seemed like a family resort but not much kid activities. I was with a group of 18 year old girls and moms and there were no other teens there and nothing fun for them to do unfortunately Food was ok, pools and beach were good but only one bar for hanging out at night"

" Check-in and check-out were handled very slowly. The service showed zero professionalism and was highly inefficient. There was only one group ahead of me, yet I had to wait 30 minutes to be attended to."

"Yes the shuttle was easy to find, and right on time."

"As an all inclusive resort, I am not impress and upgrading to enclave level for $99 /night USD is so worth it. The service is bad on day one. Guess was not given enough attentions especially for new arrival to the hotel and check-in. I wasn't even offer a glass of water or something to drink while I waited for 30 minutes in the lobby to check-in. Not sure if anyone is going to help me. Dinning at the resort restaurants are a disaster, restaurant seem to be under staffed and not well trained. Not...

"It was very old building ,no fan at bathrooms was moast all the time,"

"Good food and drinks, beautiful ocean. Room was nice, but above the lobby bar, so quite loud at night. I recommend upgrading to a larger room if there are more than 2 in your party—double beds are a cozy share!"

"The staff here was the best I’ve ever had on any trip. Friendly and always on the go to make a great trip!"

"This was the first all inclusive that didn’t provide any beverages in our refrigerator . We also asked for a certain cocktail during dinners and they said it would be an additional charge . Super disappointed . Also , they never cleaned our room until we called the lobby to request it . The jacuzzi was not even close to hot . It was kind of the same temperature as the pool. And so many more things to complain it . Overall bad experience and would never go back . "

"Todo muy accesible y la playa increible"

"We had to move after 2 nights b/c they were doing construction outside our door. The 1st night in the 2nd place a woman let herself into our room with the key, saying she booked it through airbnb. She’s been given the wrong info. 2 days later we couldn’t use the balcony b/c they were power washing right above it. Our stovetop has electrocuted me multiple times even though I was very careful after the 1st time. Our 5th night the microwave lit on fire. 2 security guys came to to try to find out...

"The hotel was unacceptable and not a place for humans. The air conditioning was broken. There were no towels. No hot water. The bathroom was absolutely filthy. There were no lights in the room. None. Even the lamp didn’t work. The outside of the hotel was filled with black cats roaming and staring. I’ve honestly never seen anything more disgusting. "

"staff was verry nice "

"Pleasant view, enjoyable beach and pools"

"It was great value. Clean and convenient. Food was delicious . People were friendly. A/C didn’t work well in one bedroom and we couldn’t get TV’s to connect to any streaming service and could not cast."

"There's no swim up bar, however there's one right next to the pool. Gym was decent size and very clean. "

"Great staff . Nice adult beach club . Also has a great kids club "

"beach view was okay and rooms were not that great"