ابحث عن فنادق بالقرب من متحف مايا في كانكون، في كانكون من SAR 438

"The property was beautiful and service was excellent. We had booked a Caribbean suite, but while it was large and expansive, it had a pretty basic pull out couch that was not particularly comfortable. There were no reading lamps on the nightstands, or little touches that made the stay feel luxurious. For example, our suite slept four people but the hotel provided only two robes. For a property of this caliber and price point, I was expecting the amenities to be a little more on point. Full...

"The resort was nice overall, and we enjoyed our time in Cancun, but several details detracted from the experience. Upon arrival, we noticed multiple cracked tiles in our room, which gave the space a worn and dated appearance. While the room was generally clean, the lack of attention to basic maintenance was noticeable. The food was average and did not meet our expectations. Although there were several dining options, the quality, variety, and flavor were inconsistent. We were able to find meals...

"super recomendado ,muy relajante solo les falta otra alberca"

"Loved our upgraded suite it had 180 views of the ocean"

"Had a great time at this resort. Accommodating a large group of almost 30. Recommend this resort to everyone!"

"The staff was not welcoming and did not make me feel valued as a guest. What was most concerning was that housekeeping went through my personal belongings and my vitamins were taken. I reported this issue to the resort and never received a response or any follow-up. Between the poor customer service and the lack of accountability regarding my complaint, I was extremely disappointed with my stay. I would not stay here again and cannot recommend this resort to others."

"This was our third time staying at this hotel, and it continues to exceed our expectations. The staff is always friendly, welcoming, and attentive. The food is excellent with great quality and plenty of delicious options. The pool was clean and well maintained, making it a great place to relax. We have stayed at several other hotels over the years, but nothing compares to this one. The service, cleanliness, and overall experience keep bringing us back. We highly recommend this hotel and look...

"Nice staff, could have used some more information from check-in staff. (How to make reservation, possibility to upgrade for the day to try parts of the resort.) But they seem to not be as excited when they find you booked through Expedia. Restaurant food was outstanding but smaller portions- suggestion- order apps and two entrees. Bring $1 USD FOR TIPS. No place to break bills. Spa was fantastic!!! Would do the circuit again! Lovely!"

"Sobresale el excelente servicio y buen trato del personal en general, es gente de experiencia en actitud de servicio y trato a los huéspedes. Mención especial al señor José que nos recibió y llevó nuestras maletas, excelente trato y amabilidad de su parte, y a la Srita. Marbella del stand de SPA, que junto con su compañera nos apoyaron con un tema que no era propiamente del SPA y aún así no dudaron en darnos el apoyo de una forma excepcional."

"We received great service from the first day we got there. The food was great. The pool areas were nice. Our room was clean and the ocean view was perfect. My husband and I took our moms and they are hard of walking, they had no problem getting around and had a great time. We will definitely book again. "

"Excelente servicio de parte de todo el personal, comida rica y las intenciones muy agradables"

"Everything about the hotel was nice except for one inconvenience. We had a Ocean-front balcony room. The balcony had 2 Air-conditioning units inside the balcony off to one side with a partial wall to keep the heat out. Unfortunately, the Carribean sea air constantly kepy pushing the hot air right back to the balcony area where we could sit to enjoy the ocean0front balcony. Very disapointing. The staff was very friendly and set us up into the adjacent room that had no AC compressors but it...

"Start from the reservation all inclusive and the check in was nothing inclusive I pay everything there which is all the food and drink there I called Expedia they said my reservation is front ocean room and all inclusive that’s my price but the hotel said nothing inclusive and it’s not ocean room I checked in after 3 pm with the people is so rude to me Never reserve with Expedia any more I pay in this trip more the $2500 And I wasn’t happy at all"

"Staff- great Food- mid Room- outdated Resort- really outdated Pool- great Beach- good"

"To be honest, yes, for the low price, it was not bad. At least the view was as promised, you could see the ocean from the side as advertised. Want to make this clear, so if anyone is on a budget and want to stay in the hotel zone, this could be an option. The building lobby had almost run down doors as we walked to the elevator. The room was ok, but not what it looked like in the pictures. The paint was dark and the room was hot when we entered. The bathroom was cleaned, but as you...

"The staff were amazing and the food excellent."

"First of all, they should not say the accept dogs beacause they tell us they accept dogs but then are telling us that our dog is barking the reason being is because she cant stay by herself as shes a service dog but then dont allow her to be in the restaurnt and expect us to stop our dinner to go get our dog from the room. This was restricting us from enjoying some parts of the hotel as our dog wasnt allowed in certain areas, even though “dogs and cats are allowed” Then, the face towels were...

"The rooms are right next to each other and you can hear everything from the other side, and unfortunately the people in the other room were making too much noise and playing music late into the night."

"Beautiful property my room was convenient to everything. The omelette lady was excellent. At the breakfast room in the adults only dining. Drinks were excellent all the bartenders made a great White Russian. Now the bed is a little hard. Shower didn’t have hot or warm water. The grill by the pool adults area didn’t replenish food often. The lady wasn’t approachable so we went to royal grill. Dinner was okay. Parasailing is right on our beach. Volleyball in the pool was FUN Water aerobics was fun...

"It was great value. Clean and convenient. Food was delicious . People were friendly. A/C didn’t work well in one bedroom and we couldn’t get TV’s to connect to any streaming service and could not cast."