Find hotels near Iberostar Cancun Golf Course, Cancun from SAR 291

"I had to change the room because the next room had a party at 2 in the morning and they were extremely noisy even though the security staff told them three times. The following day, I was awaken by a loud noise created by a drunk person and there was a big chaos on the 4th floor."

"It was okay as per the price. I asked for maintainance the first day couple of times because the water was dropping from the bathroom celing and noone follows up and the issue was not resolved.The pool was good. The AC stays in 20 degree and you cannot adjust the temperature.There was maintenance going on we were distributed for almost 2 days .Needs maintenance all round the resort. Overall it was okay."

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"Great stay, clean room with excellent service!"

"The staff was fantastic as were the restaurant options. At first I was disappointed that an ocean view didn’t mean a balcony but much to my surprise the common areas were so well thought out and much more enjoyable than a balcony. "

"El parque de agua para niños y la comida"

"We really loved the hotel. First of all, it is very family-oriented. As for the food, I think it was quite good overall. We ate at the specialty restaurants, Marco Polo and the Zai. Both were decent, but definitely nothing to be amazed by—I would even say we might have enjoyed the buffet more. They have a deli where you can get cold or hot sandwiches, along with several options for dessert and coffee. After 1 PM they start serving ice cream. We found this to be a great feature. The entertainment group was superb. They always had activities throughout the day, were very energetic, and consistently maintained a great attitude. I’d like to give a special shoutout to Roxa—she was fantastic and always smiling. Ruben and Santana were amazing as well. There are different spots to get all-inclusive beverages, and all of the bartenders were great. A special mention goes to Edgar at the pool bar—he was fantastic. The grounds are well maintained, and both the beach and pool were great. The only downside was that many of the pool chairs were already taken very early in the morning, so that’s something to be aware of. Aside from that, I would definitely recommend this hotel!"

"We had a nice time overall, but there were several areas where the experience fell short of expectations: The food quality was disappointing and did not meet the level we expected. We requested body gel/soap multiple times over several days and never received it. One of the towels in our room was dirty, which raised concerns about housekeeping standards. Café service was inconsistent—at times we were given multiple bottled waters, while other times we were told there was a strict limit of two, which was confusing. Dinner service at both the Asian and steak restaurants was very slow. The facilities felt older and not well maintained, which was surprising given that we were told the property opened only two years ago. While staying in the Enclave, we were not informed about the welcome package. We only discovered it after noticing other guests with Enclave bags and had to ask about it three days into our stay. The game room experience was unusual—activities like paddle tennis were limited to a 15-minute rental, which felt restrictive. Cleanliness around the pool area was lacking, with food left out and not cleared promptly, suggesting inconsistent upkeep. Overall, there are opportunities to improve service consistency, communication, and general maintenance to better align with guest expectations."

"Hotel was amazing. Staff was friendly and great!"