Find hotels near Oasis Arena, Cancun from SAR 563

"Honestly I cannot think of any reason to stay at this resort. They hide terrible service behind a language barrier . even when you translate and speak spanish to tell them exactly what you need, they just say no no no repeatedly. from the moment we checked in, they didn’t give us wifi codes or towel cards or bother to bring up our luggage we had to go back downstairs and collect it ourselves after waiting 45 mins. (no instruction here) every other resort we stayed at provided this service for us they brung us a bottle of champagne with a broken cork and when we requested help to open it or a cork screw we were told no. it was only 9:30 pm. terrible room service options if you aren’t an elite member. wifi disconnects all day long there was hair in my soup at the Italian restaurant it’s a small resort. the lobby/bar is the only hangout outside of the pools which close at like 6 there’s a view of a building being constructed across street where you literally have a direct view of the construction workers our housekeeper left her dirty rags in our room along with the pillow cases that she changed poor overall service and staff. these aren’t people who enjoy hospitality the forced smiles and holas from the staff and some of them just stare right at you. just unfriendly and unwelcomed feeling. maybe they hate this terrible resort also the staff kept getting dinner order incorrect. brought out food we did not order "

"Rooms were clean staff friendly and helpful. Food was not so great "

"Such a beautiful place to visit Can’t wait to go again :)"

"Gg"

"Great overall service! "

"Estancia perfecta, lo necesario, la cama muy cómoda, el personal amable y atentos en todo momento, Bacoli fue mi favorito, las bebidas siempre muy buenas, la comida nunca decepcionó. En general, una grata experiencia aquí. La playa privilegiada para toda la familia. "

"Spa was relaxing. And we had partial views of the bay as well as the beach. "

"Was very good would definitely go there again "

"We had a great experience staying at this resort. The service was excellent, the staff was very friendly and helpful. The place is absolutely beautiful, right on the ocean with 3 pools and lots of outdoor space. The greenery displayed on the hotel floors and the open floor layout give such an elevated experience. Considering it's an all-inclusive they had a great selection of food and it was enjoyable too. They had multiple restaurants inside and even had the option to pay extra for higher-quality meals like authentic Argentine steaks. Last year we stayed at the Dreams Resort and the food was awful; it totally ruined our experience. So having access to better quality food and drinks is definitley created a better experience. If I could improve one thing, it would be the hotel room, which had a little moldy smell when we walked in, and you can tell that the humidity had affected some of the mirrors, walls and furniture. But other than that, overall it was a great experience and we are looking forward to coming back. "