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Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

5.0 star property

Choose dates to view prices

Consider a stay at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive and take advantage of free cooked-to-order breakfast, a beach bar, and a grocery/convenience store. Treat yourself to a hot stone massage, a manicure/pedicure, or aromatherapy at Relax Spa By Pevonia, the onsite spa. Fitness classes are offered at the gym; the property also has a terrace, a coffee shop/cafe, and a garden. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • On private beach
  • Hot tub
The current price is SAR 1,642
SAR 2,002 total
includes taxes & fees
6 Apr - 7 Apr

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Preferred Club Junior Suite Tropical View King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Tropical View King

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Designer toiletries
Bathrobes
Espresso maker
  • Garden view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Ocean View King

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Designer toiletries
Bathrobes
Espresso maker
  • Partial ocean view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Double

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Ocean View Double

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Designer toiletries
Bathrobes
Espresso maker
  • Partial ocean view
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Junior Suite Swimout Tropical View King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Swimout Tropical View King

7.0 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Designer toiletries
Bathrobes
Espresso maker
  • Partial ocean view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swimout Tropical View Double

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Swimout Tropical View Double

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Designer toiletries
Bathrobes
Espresso maker
  • Partial sea view
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Junior Suite Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Ocean Front King

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Designer toiletries
Bathrobes
Espresso maker
  • Ocean view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front Double

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Ocean Front Double

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Designer toiletries
Bathrobes
Espresso maker
  • Ocean view
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Junior Suite Swimout Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Swimout Ocean Front King

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Designer toiletries
Bathrobes
Espresso maker
  • Ocean view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean View King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Master Suite Ocean View King

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Designer toiletries
Bathrobes
Espresso maker
  • Ocean view
  • 100 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swimout Ocean Front Double

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Swimout Ocean Front Double

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Designer toiletries
Bathrobes
Espresso maker
  • Ocean view
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Master Suite Swim Out Tropical View King

Preferred Club Master Suite Swim Out Tropical View King | Front of property

Preferred Club Master Suite Swim Out Tropical View King

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Designer toiletries
Bathrobes
Espresso maker
  • Partial ocean view
  • 100 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Master Suite Ocean Front King

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Designer toiletries
Bathrobes
Espresso maker
  • Ocean view
  • 100 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Swim Out Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Master Suite Swim Out Ocean Front King

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Designer toiletries
Bathrobes
Espresso maker
  • Ocean view
  • 100 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior with Sea View

Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Suite Junior with Sea View

  • Sea view
  • 50 sq m
  • Sleeps 3

View all photos for Suite Junior with Sea View

Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Suite Junior with Sea View

  • Sea view
  • 50 sq m
  • Sleeps 3

View all photos for Suite Junior with Sea View

Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Suite Junior with Sea View

  • Sea view
  • 50 sq m
  • Sleeps 3

View all photos for Suite Junior with Garden View

Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Suite Junior with Garden View

  • Garden view
  • 50 sq m
  • Sleeps 3

View all photos for Suite Junior with Sea View

Minibar, in-room safe, desk, laptop workspace

Suite Junior with Sea View

  • Sea view
  • 50 sq m
  • Sleeps 2

View all photos for Suite Junior with Partial Sea View

Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Suite Junior with Partial Sea View

  • Partial sea view
  • 50 sq m
  • Sleeps 2

View all photos for Suite Junior with Sea View

Minibar, in-room safe, desk, laptop workspace

Suite Junior with Sea View

  • Sea view
  • 50 sq m
  • Sleeps 2

View all photos for Suite Junior with Garden View

Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Suite Junior with Garden View

  • Garden view
  • 50 sq m
  • Sleeps 2

View all photos for Suite Junior with Garden View

Minibar, in-room safe, desk, laptop workspace

Suite Junior with Garden View

  • Garden view
  • 50 sq m
  • Sleeps 2

View all photos for Suite Master with Sea View

Minibar, in-room safe, desk, laptop workspace

Suite Master with Sea View

  • Sea view
  • 100 sq m
  • Sleeps 2

View all photos for Suite Master with Partial Sea View

Minibar, in-room safe, desk, laptop workspace

Suite Master with Partial Sea View

  • Partial sea view
  • 100 sq m
  • Sleeps 2

View all photos for Suite Master with Sea View

Minibar, in-room safe, desk, laptop workspace

Suite Master with Sea View

  • Sea view
  • 100 sq m
  • Sleeps 2

View all photos for Suite Master with Garden View

Minibar, in-room safe, desk, laptop workspace

Suite Master with Garden View

  • Garden view
  • 100 sq m
  • Sleeps 2

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About the neighborhood

Located in Puerto Morelos, Secrets Riviera Cancún All Preferred - Adults Only - All inclusive is on a private beach. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Snorkeling offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Visit our Puerto Morelos travel guide
Map
Carretera Cancun-Puerto Morelos KM 27.5, Mz. 41, Sm. 12, Puerto Morelos, QROO, 77580

What's nearby

  • Breathtaking
    Arrecife de Puerto Morelos National Park
    3 min walk - 0.3 km
  • Puerto Morelos beach Mayan riviera Caribbean sea
    Puerto Morelos Beach
    13 min drive - 5.4 km
  • Sand sculpture of Mayan calendar. Truly a work of art!
    Ojo de Agua Beach
    16 min drive - 7.9 km
  • Cancun_PuertoMorelosTownSquare_6260342163
    Puerto Morelos Town Square
    17 min drive - 8.2 km
  • Petempich Bay
    3 min walk - 0.3 km

Getting around

  • Cancun Intl. Airport (CUN)
    23 min drive

Restaurants

  • Le Chique
    7 min drive
  • Preferred Club Bar
    1 min walk
  • Miyako
    19 min drive
  • Frank & Lola's Italian Trattoria
    7 min walk
  • Lobby Bar
    7 min drive

About this property

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

Luxury all-inclusive property near Puerto Morelos Beach
You can look forward to free cooked-to-order breakfast, a beach bar, and a grocery/convenience store at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive. Treat yourself to a hot stone massage, a manicure/pedicure, or aromatherapy at Relax Spa By Pevonia, the onsite spa. Fitness classes are offered at the gym; the property also has a terrace, a coffee shop/cafe, and a garden. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking and valet parking
  • A computer station, 4 meeting rooms, and concierge services
  • A billiards/pool table, beach towels, and ATM/banking services
  • Guest reviews speak highly of the helpful staff
Room features
All 164 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Designer toiletries, showers, and hair dryers
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Tennis

Lessons/classes/games

Yoga

Entertainment

Theme parties

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Wine tasting room
  • Winery release events

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business center
  • Computer station
  • Conference center (8,933 square feet of space)

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • Elevator

More

  • 3 buildings
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number BVM1711087E9

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Secrets Riviera Cancún All Preferred - Adults Only - All inclusive have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

As of 7 Rabiʻ I 2026, prices found for a 1-night stay for 2 adults at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive on 6 Rabiʻ II 2026 start from SAR 1,642, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Secrets Riviera Cancún All Preferred - Adults Only - All inclusive pet-friendly?

Yes, Secrets Riviera Cancún All Preferred - Adults Only - All inclusive allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 65 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Yes, the property is all-inclusive. Activities include windsurfing, snorkeling, kayaking, and more.

Where is Secrets Riviera Cancún All Preferred - Adults Only - All inclusive located?

Nestled on the beach, this Puerto Morelos property is just steps from Petempich Bay and Arrecife de Puerto Morelos National Park. Puerto Morelos Beach is 1.9 mi (3 km) away.

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Reviews

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 249 out of 378 reviews
Rating 8 - Good. 71 out of 378 reviews
Rating 6 - Okay. 28 out of 378 reviews
Rating 4 - Poor. 14 out of 378 reviews
Rating 2 - Terrible. 16 out of 378 reviews

Reviews

10/10 Excellent

Kayla

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean!
Stayed 3 nights in Nov 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very friendly and knowledgeable. Great views and lots to do!
Stayed 5 nights in Jan 2026

10/10 Excellent

Melinda

Liked: Cleanliness, amenities, property conditions & facilities
The entire staff were amazing. Next level service that was genuine and friendly.
Stayed 7 nights in Jan 2026

10/10 Excellent

Danelle

Liked: Cleanliness, amenities, property conditions & facilities
Our room was spacious and the view was beautiful. The staff was AMAZING!! Luis at the pool was sooo much fun. Daniel at the pool was very helpful and soo nice. I definitely recommend this hotel if you want to get away and get some sun and rest in peace.
Stayed 7 nights in Nov 2025

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional. Honestly Mexico is never a bad choice to make for us and we will continue to make it. Thank you!
Stayed 3 nights in Nov 2025

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was attentive at the restaurants and pool/bar !
Stayed 5 nights in Sep 2025

10/10 Excellent

tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was above and beyond! Nadel, Cruz, Kayla, Luis, and Danny were all exceptional to be around and took great care of us our whole trip.
Stayed 7 nights in Nov 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, staff went above and beyond every single day made me feel right at home.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sahand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Great parties and entertainment all day long.
Stayed 5 nights in Sep 2025

10/10 Excellent

Amanda Reyes

Amazing stay, rooms were very luxurious, the service was so personalized and attentive. Food was great and tons to do throughout the trip.
Stayed 3 nights in Jun 2025

10/10 Excellent

Vandarae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was great.
Stayed 3 nights in Aug 2025

10/10 Excellent

robynne

Liked: Cleanliness, amenities, property conditions & facilities
This was honestly the best vacation we have ever had!!! Room was fantastic.Service was spectacular.Absolutely no complaints. Would offer the idea of having a small table on the patio for room service. As well as keeping the noise down at early morning hours. Other than that, thank you for a great time!
Stayed 4 nights in Oct 2025

8/10 Good

RYAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good place, loved the swim out room, easy access across the property, food was 7 out of 10, plenty of options available.
Stayed 4 nights in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been to a decent amount of all inclusives and this one was my favorite! Quality food and decent drink especially on the secrets side. The only flaw was the beach but it seems to be more of a cancun problem vs this hotel…. I would recommend this place and will most likely be back
Stayed 4 nights in Aug 2025

10/10 Excellent

Bradd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome! Swimout room is a must! Will return!
Stayed 4 nights in Sep 2025

10/10 Excellent

Brendan

Liked: Cleanliness, amenities, property conditions & facilities
First time there and I had a hell of a good time
Stayed 3 nights in Jun 2025

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the working staff was excellent service.
Stayed 5 nights in Jun 2025

10/10 Excellent

Koen Mykel

Liked: Cleanliness, amenities, property conditions & facilities
Amazing group of staff who made our trip memorable
Stayed 4 nights in May 2025

10/10 Excellent

Brady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely return! Friendly, accommodating staff, awesome food, and great entertainment!
Stayed 3 nights in Jul 2025

10/10 Excellent

Leah Rosario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our trip and appreciated that the staff made us feel special by celebrating our one year anniversary with us. We really appreciated the service from Urbano, Daniel and Luis! We also really loved the entertainment on the property such as shows, concerts and silent discos.
Stayed 7 nights in Aug 2025

10/10 Excellent

Precious

Liked: Cleanliness, amenities, property conditions & facilities
This property was simply exquisite. The food and customer service are top notch
Stayed 3 nights in Jun 2025

10/10 Excellent

Wendel A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was beautiful. The staff was friendly and welcoming.
Stayed 2 nights in Mar 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort to stay at if going into the ocean isnt a deal breaker. The service ,the rooms ,the dining options are all top notch.
Stayed 4 nights in Apr 2025

10/10 Excellent

Anisley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service and food variety
Stayed 3 nights in Feb 2025

6/10 Okay

Felix

Liked: Cleanliness, property conditions & facilities
Our room was amazing, the staff was great, and the food/drinks were satisfying. I called a few weeks in advance and asked about the topless sunbathing area since there were many reviews stating that they enjoyed this at this location. I was told over the phone by a Hyatt rep that there's an area called Freestyle Zone for topless sunbathing. Upon arrival and asking about it, the staff advised me that once Hyatt bought the hotel, they removed the Freestyle Zone. My girlfriend was definitely disappointed with the news. If you want to enjoy the hot tub at night, sorry but this is not the place. All pools and hot tubs closes at 8pm. All hot tubs are about 95° F. Speaking of hot water; if you like scolding hot water, the hottest the water will be in your shower will be luke-warm.
Stayed 6 nights in Nov 2025