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"Excelente el servicio sobre todo de Alejandro en el área de bares y alberca"

"Lovely staff"

"We really enjoyed our stay."

"Staff was great. Very clean and well kept property. We will definitely be back."

"The shower smells very bad and the customer is not friendly"

"The Staff was amazing and super helpful. Alfonso in the World Cafe was amazing and remebered our names and preferences from the first day we met. Luisa in the preferred club was super helpful with multiple requests we had and made us feel very welcome."

"Las instalaciones del hotel en general muy bien respecto de la comida y bebidas no eran proporcionales en calidad y sabor con su costo, tienen que mejorar mucho. El spa es lo mejor del hotel 100% recomendable."

"I absolutely enjoyed my day at hotel Milan not only was the room gorgeous. It was also properly maintained throughout our space the servers and the concierge were all very pleasant. We stayed there for about five days, and I can tell you that by degree most of them even knew our names. The restaurant is really good. You can get some good food there and the pool is amazing. Overall the environment is very nice and calm and quiet. It’s not overly active everybody. There is just kind of gonna...

"There was not much food options. We opted for A la Carta and we were advise that no reservation was required however when we reach at the restaurant they advise us that they now required reservation and was roll out the day after we checked in. They mentioned advise was sent but we didn't receive any notification on the app nor email"

"The staff was great. The only issue we experienced was the day before our departure they did not clean our rooms or refill our amenities or the soaps and shampoo."

"Solid four star property with excellent staff and relaxed vibe. Food was good and the beach was lovely."

"El personal es muy atento, en especial José Ramón de entretenimiento"

"This property was so good that we going back in 2 months"

"The hotel is beautiful, our room was right outside the pool and beach. Sea sargassum is a big problem in summer months, if they would have cleaned a little bit, the beach is beautiful. Staff is friendly, restaurant on site is very convenient. Highly recommended this budget friendly hotel."

"Came to Copal for a relaxing vacation with my husband and we got just that. It was clean , quiet , and near so many local restaurants and shops . The room we had gave luxe jungle vibes . We will be back"

"Un lugar bastante tranquilo con personal amable y atento."

"If you want to shower in mold this is the place for you."