Hyatt Ziva Riviera Maya - All Inclusive

Luxury property on the beach, with 9 outdoor pools

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

Couples treatment rooms, body treatments, hydrotherapy, aromatherapy

5 bars/lounges, 3 poolside bars, swim-up bar

Overview
Rooms
Location
Policies

Good

Popular amenities

Pet friendly
Bar

SAR 1,276 total

includes taxes & fees

8 Jul - 9 Jul

Room options

All rooms

1 bed

2 beds

Showing 32 of 32 rooms

1 bedroom, premium bedding, minibar, in-room safe

Water Park View Family Junior Suite King

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

Park view
Sleeps 5
1 King Bed

Water Park View Family Junior Suite Double

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

Park view
Sleeps 5
2 Double Beds

Club Ocean Front Junior Suite Pool View King

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

Sea view
Sleeps 4
1 King Bed

Club Ocean Front Junior Suite Pool View Double

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

Sea view
Sleeps 4
2 Double Beds

Junior Suite Pool View King

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

Sleeps 4
1 King Bed

Junior Suite Pool View Double

Excellent

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

Sleeps 4
2 Double Beds

Junior Suite Double

Good

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

Sleeps 4
2 Double Beds

Tropical View Junior Suite Double

Excellent

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

Sleeps 4
2 Double Beds

Junior Suite King

Excellent

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

Sleeps 3
1 King Bed

Tropical View Junior Suite King

Very good

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

Sleeps 4
1 King Bed

Club Master Suite

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

Ocean view
Sleeps 4
1 King Bed

Club Ocean Front Master Suite

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Dining table

Smart TV

Renovated in 2021

Sofa bed - king

Ocean view
Sleeps 4
1 King Bed

Ocean Front Junior Suite King

Exceptional

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

Sea view
Sleeps 4
1 King Bed

Ocean Front Junior Suite Double

Excellent

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Dining table

Smart TV

Renovated in 2021

Ceiling fan

Sea view
Sleeps 4
2 Double Beds

Ocean View Junior Suite King

Very good

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

Sea view
Sleeps 4
1 King Bed

Ocean View Junior Suite Double

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

Sea view
Sleeps 4
2 Double Beds

Club Ocean View Roof Top Master Suite

Highlights

Furnished balcony or patio

Air conditioning

Dining table

Smart TV

Renovated in 2021

Separate bedroom

Ceiling fan

Premium bedding

Partial ocean view
Sleeps 2
1 King Bed

Suite Junior with Ocean View

Ocean view
Sleeps 4
1 Double Sofa Bed and 1 King Bed

Bathroom | Separate tub and shower, jetted tub, rainfall showerhead

Suite Junior with Garden View

Sleeps 4
2 Queen Beds

Suite Master

Sleeps 4
1 Double Sofa Bed and 1 King Bed

Suite Junior with Ocean View

Ocean view
Sleeps 4
2 Queen Beds

Living area | 55-inch Smart TV with satellite channels, TV, toys

Suite Junior

Sleeps 3
1 King Bed and 1 Twin Sofa Bed

Suite Junior with Ocean View

Ocean view
Sleeps 4
1 Double Sofa Bed and 1 King Bed

Suite Master with Ocean View

Ocean view
Sleeps 4
1 Double Sofa Bed and 1 King Bed

Suite Junior with Pool View

Sleeps 4
2 Queen Beds

Suite Junior with Ocean View

Ocean view
Sleeps 4
2 Queen Beds

Suite Junior with Ocean View

Ocean view
Sleeps 4
2 Queen Beds

Suite Master with Ocean View

Ocean view
Sleeps 2
1 King Bed

Suite Junior with Garden View

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite Junior with Ocean View

Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite Junior

Sleeps 4
2 Double Beds

Suite Junior with Pool View

Sleeps 4
1 King Bed and 1 Double Sofa Bed

About the neighborhood

Bahia de Petempich, SM 12, MZ 31, Lote 14-02, Puerto Morelos, QROO, 77580

What's nearby

Petempich Bay - 6 min drive - 2.2 km
Puerto Morelos Beach - 7 min drive - 3.6 km
Crococun Zoo - 8 min drive - 4.9 km
Ojo de Agua Beach - 10 min drive - 6.4 km
Puerto Morelos Town Square - 10 min drive - 6.8 km

Getting around

Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

‪Market Cafe - ‬16 min drive
‪Sensai - ‬17 min drive
‪Preferred Club Lounge - ‬16 min drive
‪Casa del Mar - ‬17 min drive
‪Preferred Club Bar - ‬7 min drive

About this property

Hyatt Ziva Riviera Maya - All Inclusive

Luxury all-inclusive property remodeled in 2021 and located near Puerto Morelos Beach

Consider a stay at Hyatt Ziva Riviera Maya - All Inclusive and take advantage of a free breakfast buffet, free water park access, and 3 poolside bars. Active travelers can enjoy Pilates, fitness classes, and paddleboards at this property. Treat yourself to a deep-tissue massage, a body treatment, or a body scrub at the onsite spa. Be sure to enjoy Asian cuisine at one of the 10 on-site restaurants. Yoga classes are offered at the 24-hour gym; other things to do include kayaking. Stay connected with free in-room WiFi, and guests can find other amenities such as a swim-up bar and a terrace.

You'll also find perks like:

9 outdoor pools and a children's pool, with a waterslide, cabanas, and sun loungers
Free self parking
Supervised childcare (surcharge), a front-desk safe, and massage treatment rooms
Water sports equipment, an elevator, and wedding services
Guest reviews speak highly of the family-friendly amenities, breakfast, and pool

Room features

All 438 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the clean, spacious rooms at the property.

Extra conveniences in all rooms include:

Jetted tubs, rainfall showers, and designer toiletries
55-inch Smart TVs with premium channels
Furnished balconies or patios, wardrobes/closets, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (all beverages included)

Land activities

Fitness facilities

Kids club

Lessons/classes/games

Aerobics

Pilates

Water fitness

Yoga

Entertainment

Onsite entertainment and activities

Onsite live performances

Theme parties

Languages

English, Spanish

Similar properties

Pool
All inclusive
Spa
Kids pool

SAR 2,414 total

includes taxes & fees

8 Jul - 9 Jul

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club | Premium bedding, down comforters, free minibar, in-room safe

Pool
Hot Tub
Breakfast included
All inclusive

SAR 1,318 total

includes taxes & fees

25 Jun - 26 Jun

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:30 AM
10 restaurants
3 poolside bars
5 bars/lounges
A coffee shop/cafe
A swim-up bar
Couples/private dining
Snack bar/deli

Restaurants on site

Afthonia
Ki
Miyako
Rue de Rivoli
Vivace

Things to do

24-hour gym
9 outdoor pools
Arcade/game room
Children's pool
Evening entertainment
Fitness classes
Free children's club
Free water park
Full-service spa
Hot tub
Kayaking
Paddleboard
Pilates classes
Playground
Sauna
Steam room
Water sports equipment
Waterslide
Wine tasting room
Yoga classes

Family friendly

9 outdoor pools
Arcade/game room
Baby toys
Babysitting (surcharge)
Children's games
Children's pool
Children's toys
Dining table
Free children's club
Free water park access
Lifeguards on site
Playground
Snack bar/deli
Supervised activities for children (surcharge)
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

51,000 square feet of conference space

Outdoors

Beach towels
Beach umbrellas
On the beach
Outdoor entertainment area
Outdoor furniture
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

16 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Sports massages
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar in shower
Handrails in stairways
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Visual fire alarm
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchair-width doorways
Wheelchairs on site

Banquet hall
Designated smoking areas
Lifeguards
Renovated entire property - September 2021

Room amenities

Bedroom

Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Jetted bathtub
Rainfall showerhead
Separate bathtub and shower
Toothbrush and toothpaste
Towels provided

Entertainment

55-inch smart TV with premium satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Dining table
Free bottled water
Minibar

Access via exterior corridors
Air conditioning
Ceiling fan
Desk
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1300 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 22 lbs per pet)

Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

Pet fee: MXN 1300 per pet, per day
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hyatt Ziva Riviera Maya - All Inclusive have a pool?

Yes, this property has 9 outdoor pools and a children's pool.

Is Hyatt Ziva Riviera Maya - All Inclusive pet-friendly?

Yes, Hyatt Ziva Riviera Maya - All Inclusive allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of MXN 1300 per pet, per day. Service animals are exempt from fees.

How much is parking at Hyatt Ziva Riviera Maya - All Inclusive?

Self parking is free at this property.

What time is check-in at Hyatt Ziva Riviera Maya - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hyatt Ziva Riviera Maya - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hyatt Ziva Riviera Maya - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include aerobics classes, water fitness classes, pilates classes, and more.

Where is Hyatt Ziva Riviera Maya - All Inclusive located?

Nestled on the beach, this Puerto Morelos property is steps from Petempich Bay and 1.8 mi (2.9 km) from Puerto Morelos Beach. Moon Palace Golf Club and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within 9 mi (15 km).

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Hyatt Ziva Riviera Maya - All Inclusive Reviews

7.8

Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10

People is nice and the food was great

Stayed 4 nights in Jun 2025

10/10

Great for families

Stayed 5 nights in Jun 2025

10/10

The staff was very helpful and friendly from the moment we got there. Our stay was perfect.

Stayed 5 nights in Jun 2025

10/10

Fun things to do, friendly and helpful staff, beautiful pools and ocean, excellent dining options, all-inclusive

Stayed 4 nights in May 2025

8/10

Very family friends resort. Lots of fun things for children to do!

Stayed 5 nights in Jun 2025

10/10

From the moment we arrived too the moment we left, we felt a hospitality that really let us ease into relaxation.

Stayed 4 nights in May 2025

8/10

Great staff

Stayed 4 nights in May 2025

10/10

It was nice

Stayed 3 nights in May 2025

8/10

Once you arrive the staff greets you gets you checked in and gives you a tour of the resort and so much information about their services and times for the restaurants and shows as well as activities scheduled every day everyone was so welcoming and friendly our family had a wonderful time we stay a whole week our kids enjoyed the pools and water slides

Stayed 7 nights in Jun 2025

8/10

Overall great stay at the hotel. Friendly staff throughout the hotel, accommodating restaurant staff eith food restriction/allergies and close to most of the excursions areas. Wish you can improve your beach area other than that it was a great stay

Stayed 3 nights in May 2025

8/10

Stayed 3 nights in Jun 2025

10/10

Awesome

Stayed 2 nights in May 2025

6/10

I thought I booked Hyatt ziva of Cancun, it turns out to be the one in riviera maya. I wouldn’t come here again because of bland food and no beach.

Stayed 4 nights in Jun 2025

10/10

Amazingggg place & staff!

Stayed 6 nights in Apr 2025

10/10

The staff was friendly, the resort was clean, and lot of

Stayed 3 nights in Apr 2025

6/10

Adults-only pool was the nicest area at the resort- clean and relaxing; Spa area and services provided were high quality. However, there was no beach area, too much seaweed (made area near the beach look gross)- guests should be made aware of no beach access prior to booking; staff’s customer service was hit-or-miss, sometimes made you feel like you were bothering them, getting refills on drinks at dinner was exceptionally difficult, food quality was low/budget end.

Stayed 4 nights in Jun 2025

10/10

The best all-inclusive resort to stay at in Mexico. In my opinion. My experience was 10 out of 10 I stayed at 19 different resorts, and I felt the most safe as this resort.

Stayed 3 nights in May 2025

10/10

I did a solo trip there and it was nothing short of amazing!

Stayed 2 nights in Apr 2025

8/10

Great property , beach had a lot of seaweed couldn’t bathe , even though they tried their best to remove it daily.

Stayed 5 nights in May 2025

10/10

Nice all inclusive experience

Stayed 4 nights in Mar 2025

10/10

i like it the fact that there were a lot of food choices , enterteiment daily , good and friendly stuff , pritty much everything was super nice

Stayed 7 nights in Apr 2025

10/10

The staff especialy our bulter Didier

Stayed 4 nights in May 2025

8/10

Very nice clean hotel. The beach is very little and rocky though making it impossible to play in the ocean.

Stayed 4 nights in Apr 2025

6/10

Property lacks entertainment, not sure if it was the time we traveled or it just lacks the events for kids

Stayed 5 nights in May 2025

10/10

The staff was so awesome and friendly. The food was fabulous and the resort was clean and easy to navigate.

Stayed 7 nights in Mar 2025

Hyatt Ziva Riviera Maya - All Inclusive

Choose dates to view prices

Photo gallery for Hyatt Ziva Riviera Maya - All Inclusive

Reviews

Popular amenities

Room options

View all photos for Water Park View Family Junior Suite King

Water Park View Family Junior Suite King

Highlights

View all photos for Water Park View Family Junior Suite Double

Water Park View Family Junior Suite Double

Highlights

View all photos for Club Ocean Front Junior Suite Pool View King

Club Ocean Front Junior Suite Pool View King

Highlights

View all photos for Club Ocean Front Junior Suite Pool View Double

Club Ocean Front Junior Suite Pool View Double

Highlights

View all photos for Junior Suite Pool View King

Junior Suite Pool View King

Highlights

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Junior Suite Pool View Double

Highlights

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Junior Suite Double

Highlights

View all photos for Tropical View Junior Suite Double

Tropical View Junior Suite Double

Highlights

View all photos for Junior Suite King

Junior Suite King

Highlights

View all photos for Tropical View Junior Suite King

Tropical View Junior Suite King

Highlights

View all photos for Club Master Suite

Club Master Suite

Highlights

View all photos for Club Ocean Front Master Suite

Club Ocean Front Master Suite

Highlights

View all photos for Ocean Front Junior Suite King

Ocean Front Junior Suite King

Highlights

View all photos for Ocean Front Junior Suite Double

Ocean Front Junior Suite Double

Highlights

View all photos for Ocean View Junior Suite King

Ocean View Junior Suite King

Highlights

View all photos for Ocean View Junior Suite Double

Ocean View Junior Suite Double

Highlights

View all photos for Club Ocean View Roof Top Master Suite

Club Ocean View Roof Top Master Suite

Highlights

View all photos for Suite Junior with Ocean View

Suite Junior with Ocean View

View all photos for Suite Junior with Garden View

Suite Junior with Garden View

View all photos for Suite Master

Suite Master

View all photos for Suite Junior with Ocean View

Suite Junior with Ocean View

View all photos for Suite Junior

Suite Junior

View all photos for Suite Junior with Ocean View

Suite Junior with Ocean View

View all photos for Suite Master with Ocean View

Suite Master with Ocean View

View all photos for Suite Junior with Pool View

Suite Junior with Pool View

View all photos for Suite Junior with Ocean View

Suite Junior with Ocean View

View all photos for Suite Junior with Ocean View

Suite Junior with Ocean View

View all photos for Suite Master with Ocean View

Suite Master with Ocean View

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