Find Family Hotels in Playa del Carmen

"The property was amazing! The wildlife was amazing! Pool bar was great Eloy is the man! Moses on the cart is awesome and an asset to this hotel. Samantha in building 21 was extremely helpful with our questions. The buffets were average we all found something we could eat. The steakhouse and the oriental restaurants were excellent. The Mexican restaurant was terrible the food was awful. The best breakfast was at the lagoon buffet get the omelette. Rosita at the lobby bar was a great server and her personality was so great. Check in and check out we’re very simple. Not sure the name of our house keeper in building 21 3rd floor but wow she was amazing. We would absolutely go back if we decide to return to plya del Carmen. "

"Excellent set up "

"Great service. Good price "

"The amenities were great, the staff that did the activities by the pool were super friendly and made it a really fun experience. The rodeo grill was one of our favourite restaurants for dinner the food was amazing every night we went. "

"This is my 4th time staying at this Riu Riviera Maya Hotel and it was not a disappointment once again. I highly recommend it. The staff is overly pleasant and the hotel itself is very nice and clean. The night shows are very nice. It's like 20 min walking to downtown Playa del Carmen. I highly recommend it. "

"We really enjoyed our stay here"

"Had the most amazing time. Staff is friendly. Drinks were good. Entertainment was plentiful. Foam party was the best! "

"Employees are very friendly, resort is well maintained and clean. Lots of entertainment for kids"

"Amazing for families. I would recommend to all. I was impressed with the food and hospitality. Everyone was very nice and helpful. The kids activities and events were all day and very entertaining. From foam party at kids pool to dance party to inflatable castles, my 3 kids were happy and stayed busy. We had a family concierge, who communicated with us through out the day and made our stay so special."