البحث عن فنادق بتصنيف 4 Star في شاطئ كارمن من SAR 322

"Es muy agradable"

"Overall good for last minute find. Rooms were dated, and bars close at 6pm for all inclusive. Pool area and beach area subpar. Waterpark not that amusing for kids 8 and up. Half of the bigger slides were working. Kayaks only for singles and over 16yo. Restaurants advertised are inaccessible per reservation app so pls to have all meals in the main dining area. Talked to several guests and they were having the same problem. Maybe you’ll have to sit down for an hour or so with a property/timeshare...

"Pool was great. Room was awesome. Staff was wonderful. Breakfast not so good."

"This was our second time in Playa Del Carmen and we specifically chose to come back to Playa Palms. As of writing this 4/2026, there is a new manager that was not there when we were there in 2021. She is not good with customer service. She accused us of breaking the lock on the door and didn't allow another guest, who had just checked out that day, to use the restroom after check out. Despite this bad encounter with this woman, we still had a great time and will be back. Hopefully we won't see...

"May elevators didn’t work , some of them work but the bottom of the 2nd floor didn’t work so I couldn’t take the elevator. The property is big and it’s a lot of walking , something’s the trolly is full so you still have to walk . The beach have a lot of seaweed , the first day the seaweed was all over the water , then the next day was in the sand and bugs were flying around . It’s very sad"

"Great overall"

"I just spent April 3-9 at Hotel Riu Palace with my 16 y.o. daughter. The hotel is on a beautiful beach, with wonderful sand. The staff did a great job of clearing seaweed. The staff was 90% welcoming, pleasant, and hard working. The room was dated but, totally fine. The mattresses are very firm, not comfortable for me so I requested a soft "topper" which was provided immediately. Now for the HUGE NEGATIVE: for the last 1.5 days of our trip, we stayed in our room because I was sick with...

"Safe, friendly staff."

"Air conditioning super loud, someone kept knocking on our door and running away. Staff came in and cleaned our room even when we have the snooze sign up. Staff also seemed super miserable to be there working. Not very many welcoming or friendly people working there. "

"Good 👍 "

"Breakfast had a variety of food to choose from. The only problem, you had to walk to the next resort if you wanted to eat before 8a. Several of the restaurants were open only certain times of the day, the majority of food places you have to make reservations for. The concierge were very little help. They keep pushing the timeshare and telling you to use the app for everything. Even calling for a spa treatment you have to use the app. They won't book it for you. Resort prices are absolutely...

"."