Near Xaman Ha Aviary, Sandos Playacar All Inclusive welcomes sun-seekers to its white sand beach. Enjoy a Thai massage at Spa Sandos or relax at any of the 8 outdoor pools and water park. This upscale all-inclusive property offers on-site shopping and free in-room WiFi.
Located in Playacar, a neighborhood in Playa del Carmen, Sandos Playacar All Inclusive is near theme parks and on the beach. Playacar Golf Club and Playa del Carmen Maritime Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Paseo del Carmen and Quinta Avenida. Traveling with kids? Don't miss Xaman Ha Aviary. Discover the area's water adventures with scuba diving, parasailing, and windsurfing nearby, or enjoy the great outdoors with skydiving. Visit our Playa del Carmen travel guide
Upscale all-inclusive property near Playacar Golf Club
Located close to Xaman Ha Aviary and Paseo del Carmen, Sandos Playacar All Inclusive provides free water park access, a nightclub, and 2 swim-up bars. This property is a great place to bask in the sun with a beachfront location, beach massages, and sun loungers. Indulge in a body treatment, aromatherapy, and a sports massage at Spa Sandos, the onsite spa. Be sure to enjoy a meal at any of the 9 on-site restaurants. Fitness classes are offered at the gym; other things to do include snorkeling, beach volleyball, and surfing/body boarding. Stay connected with free in-room WiFi, and guests can find other amenities such as 3 poolside bars and a terrace.
Other perks include:
8 outdoor pools and a children's pool, along with a waterslide, 2 swim-up bars, and sun loungers
Free self parking
Free bicycle rentals, tennis courts, and a roundtrip airport shuttle (surcharge)
Babysitting (surcharge), a pickleball court, and wedding services
Guest reviews say great things about the family-friendly amenities, beach locale, and pool
Room features
All 819 rooms have comforts such as 24-hour room service and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
Bathrooms with free toiletries and hair dryers
42-inch flat-screen TVs with satellite channels
Balconies or patios, wardrobes/closets, and coffee/tea makers
All inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Water activities
Kayaking
Sailing
Scuba-diving lessons
Snorkeling
Surfing/body boarding
Land activities
Bicycling
Fitness facilities
Miniature golf
Soccer
Volleyball
Lessons/classes/games
Aerobics
Dancing
Water fitness
Yoga
Entertainment
Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk
More
3 floors
7 buildings
Banquet hall
Built in 2004
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
42-inch flat-screen TV with satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar
More
Air conditioning (climate-controlled)
Ceiling fan
Desk
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Sanitation services: MXN 85 per night
A damage deposit of MXN 5000 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: MXN 2100 per person (one way)
Airport shuttle fee per child: MXN 880.00 (one-way), (from 1 to 17 years old)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 008-007-006284/2025 y 008-007-006285/2025
We should mention
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
All Inclusive Sandos Playacar Beach Resort
Playacar Beach Resort
Sandos
Sandos All Inclusive
Sandos Beach
Sandos Beach Resort All Inclusive
Sandos Playacar Beach
Sandos Playacar Beach Resort
Sandos Resort
Sandos Playacar Beach Resort All Inclusive Playa del Carmen
Sandos Playacar Beach Playa del Carmen
Sandos Playacar Beach Resort All Inclusive
Sandos Resort All Inclusive
Sandos Playacar Beach All Inclusive
Sandos Playacar Beach Resort All Inclusive
Sandos All Inclusive
Sandos Playacar Beach Resort Spa All Inclusive
Sandos Resort All Inclusive
Sandos Playacar Beach All Inclusive
Hotel Sandos Playacar Beach Resort - All Inclusive
Sandos Playacar Beach Resort - All Inclusive Playa del Carmen
Sandos Playacar All Inclusive
Frequently asked questions
Does Sandos Playacar All Inclusive have a pool?
Yes, this property has 8 outdoor pools and a children's pool.
How much does it cost to stay at Sandos Playacar All Inclusive?
As of 26 Rabiʻ II 2026, prices found for a 1-night stay for 2 adults at Sandos Playacar All Inclusive on 10 Jumada I 2026 start from SAR 1,357, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Sandos Playacar All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Sandos Playacar All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.
What time is check-out at Sandos Playacar All Inclusive?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Does Sandos Playacar All Inclusive provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MXN 2100 per person applies.
Are there all-inclusive benefits at Sandos Playacar All Inclusive?
Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, sailing, and more.
Where is Sandos Playacar All Inclusive located?
Nestled on the beach, this Playacar property is within 3 mi (5 km) of Xaman Ha Aviary, Playacar Golf Club, and Paseo del Carmen. Playa del Carmen Maritime Terminal and Quinta Avenida are also within 3 mi (5 km).
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Reviews
Sandos Playacar All Inclusive Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The staff is very friendly and helpful.
We really enjoyed the big shady area (palm trees)at the beach.
The buffet is huge and the food is really good. The “coffee shop” has good iced coffees.
The Italian and the Indian restaurants are delicious!!
We loved that the resort was covered with beautiful trees and bushes.
Great resort!!!!!
The resort was perfect for families with children, lots to do to keep everyone busy. all of the animals that are onsite were all very friendly and we loved the monkeys.
First time staying at Sandos Playacar, definitely would come back. Resort was beautiful, beach was great. The girls at the Guest Experience (especially Zyanya) were amazing. They helped us book all dinner reservations while we waited for room to be ready. Also helped us to upgrade our room from a Family Junior Suite to an Adults Only Select room as these were closer to the beach and adult pool. The food was delicious, definitely recommend El Gaucho Steakhouse
Great selection for family trip with 10 yr old! Lots of pools and the food was delicious.
The staff was wonderful and booking through Expedia gave us our own personal guest experience—Melisa, Zyanya, Mar and Majo! They were exceptional
I had a great experience at this hotel. The overall stay was very enjoyable, and I would rate it highly for cleanliness, comfort, and service. Zyanya and Maria were especially welcoming and helpful—they went above and beyond to make sure everything was perfect. Their friendliness really made the stay stand out. I would definitely recommend this hotel and would stay here again.
The beach was clean and well provided with lounge chairs and activities for those who want them such as volleyball and water sports.
It was a busy March Break week but the beach and the restaurants were not crowded and line-ups for food were short. The buffet was really great for breakfast and lunch.
Diane
Stayed 6 nights in Mar 2026
Verified
6/10 Okay
Juan
11 April 2026
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Property is old and inside the rooms is not well care switches wifi shower are in rough shape, activities need to be more focused on the mexican traditions more cultural music Corridos mariachis and all that type of shows to entertain the guest. Staff is very attentive and cooperative
The resort was clean and the pools were nice. However, we learned there are tiers to what is accessible. They have a few higher tier areas that weren’t available to us. The restaurants had a good variety of foods. The El Gaucho steak house was amazing.
Sandos Playacar was an amazing all inclusive place to stay at! The food was very good and staff members Melisa, Zyanya, Majo, and Mar were very excellent! They reserved all of our dinner places for us and we had a big party, they did a good job at accommodating all of us. They constantly kept in touch with us and updating us and confirmed all dinners and communicated well. This place was excellent to stay at there was so many things to do and fun for the family of all ages!
The whole place was spotless and super clean. Staff was amazing alway there if you need something. Pool area and pool was great but always had difficulties getting seats for four people. Had to get up and down there by 6 am to save seats of which is very disturbing if you want to sleep in past six. Lots for choices to drink as well.
I had a great room in the adults only section and loved it! The resort seems huge so there is a lot of walking but the adults section was pretty central. I do wish that adults only pool had the swim up bar and music playing like the family pool. Resort was clean and the staff was friendly. I did arrive to the resort pretty late and the restaurants were all closed. I ordered room service and it took probably 10-15 minutes to get through. Once finally ordered, I believe my food took 45 mins to arrive. I hit the buffet and the taco place for meals and loved everything!
This property was highly enjoyable. The rooms were clean and roomy. We loved the variety of pool areas to change up Centro day to day. Sandos has personalized Expedia reps to assist you on your stay to assure reservation bookings, help with excursions and always checked on us to assure our stay was enjoyable. The staff make amazing drinks and all the food and buffets had a wide variety of food and was tasty. Would def stay here again.
Had a great experience and the Expedia representatives were the most helpful we have encountered.
Help us navigate trips off resort, book dining and even brought a cake and set up a time to bring to dinner to surprise our mother. Would highly recommend.
As a first time visitor, the beach location is noteworthy, their staff / employees are throughout the area to provide exceptional visitor care and assistance, and the variety of restaurants are impressive .
Great responsive staff. Decent sit down restaurants. Clean spacious rooms in the Haciendas. Amenities like hot tub and backyard pool added convenience for family with kids.
Everything was wonderful. Service is great. Food is excellent. Our room was clean and and the grounds were kept up very nice. Everyone is very friendly and courteous. Beach is great. Love the place. Will stay again:)