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Sandos Playacar All Inclusive

4.0 star property
Crystal-clear waters meet powdery white sands at this beachfront paradise where travelers can relax in the sun or try sailing and surfing adventures

Choose dates to view prices

Near Xaman Ha Aviary, Sandos Playacar All Inclusive welcomes sun-seekers to its white sand beach. Enjoy a Thai massage at Spa Sandos or relax at any of the 8 outdoor pools and water park. This upscale all-inclusive property offers on-site shopping and free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • All inclusive
  • Parking included
  • Free WiFi
The current price is SAR 879
SAR 1,095 total
includes taxes & fees
3 Jun - 4 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: MXN 85 per night
  • A damage deposit of MXN 5000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 2100 per person (one way)
  • Airport shuttle fee per child: MXN 880.00 (one-way), (from 1 to 17 years old)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 008-007-006284/2025 y 008-007-006285/2025

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Sandos Playacar All Inclusive have a pool?

Yes, this property has 8 outdoor pools and a children's pool.

How much does it cost to stay at Sandos Playacar All Inclusive?

As of 21 Jumada I 2026, prices found for a 1-night stay for 2 adults at Sandos Playacar All Inclusive on 3 Jumada II 2026 start from SAR 879, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sandos Playacar All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sandos Playacar All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Sandos Playacar All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Sandos Playacar All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 2100 per person applies.

Are there all-inclusive benefits at Sandos Playacar All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, sailing, and more.

Where is Sandos Playacar All Inclusive located?

Nestled on the beach, this Playacar property is within 3 mi (5 km) of Xaman Ha Aviary, Playacar Golf Club, and Paseo del Carmen. Playa del Carmen Maritime Terminal and Quinta Avenida are also within 3 mi (5 km).

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Reviews

Reviews

7.6

Good

8.2

Cleanliness

7.6

Amenities

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 568 out of 1415 reviews
Rating 8 - Good. 359 out of 1415 reviews
Rating 6 - Okay. 226 out of 1415 reviews
Rating 4 - Poor. 135 out of 1415 reviews
Rating 2 - Terrible. 127 out of 1415 reviews

Reviews

Verified

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools were perfect for all ages! The staff was very friendly and extremely accommodating. Would travel here again!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Zoë

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family oriented, we had a wonderful stay.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Yevgeniya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled during the month of May as a family of 5 people ( 2 adults and 3 kids age 15, 12, and 9) Let me start by saying the food variety is amazing, ocean is beautiful and staff is super friendly. Ladies on the beach( Claudia and Monse) tend to provide nice entertainment. I highly recommend this resort.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded my expectations! So accommodating and everything was perfect! Food was delicious!
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Marie-Eve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful. We really enjoyed the big shady area (palm trees)at the beach. The buffet is huge and the food is really good. The “coffee shop” has good iced coffees. The Italian and the Indian restaurants are delicious!! We loved that the resort was covered with beautiful trees and bushes. Great resort!!!!!
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and rooms were clean and great. Loved the rooms with the bunk beds!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Wendy Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was perfect for families with children, lots to do to keep everyone busy. all of the animals that are onsite were all very friendly and we loved the monkeys.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great selection for family trip with 10 yr old! Lots of pools and the food was delicious. The staff was wonderful and booking through Expedia gave us our own personal guest experience—Melisa, Zyanya, Mar and Majo! They were exceptional
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great family vacation at Sandos Playacar. We stayed in the Platinum Tower in a beautiful room. The beach is be
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Ginger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience at this hotel. The overall stay was very enjoyable, and I would rate it highly for cleanliness, comfort, and service. Zyanya and Maria were especially welcoming and helpful—they went above and beyond to make sure everything was perfect. Their friendliness really made the stay stand out. I would definitely recommend this hotel and would stay here again.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at Sandos Playacar, definitely would come back. Resort was beautiful, beach was great. The girls at the Guest Experience (especially Zyanya) were amazing. They helped us book all dinner reservations while we waited for room to be ready. Also helped us to upgrade our room from a Family Junior Suite to an Adults Only Select room as these were closer to the beach and adult pool. The food was delicious, definitely recommend El Gaucho Steakhouse
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Jennifer Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this resort. Beautiful property with great food. Large beach and always chairs available in the shade. Big beautiful rooms. No complaints.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

MARTHA

Pool good size an clean
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was clean and well provided with lounge chairs and activities for those who want them such as volleyball and water sports. It was a busy March Break week but the beach and the restaurants were not crowded and line-ups for food were short. The buffet was really great for breakfast and lunch.
Stayed 6 nights in Mar 2026
Verified

6/10 Okay

Juan

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Property is old and inside the rooms is not well care switches wifi shower are in rough shape, activities need to be more focused on the mexican traditions more cultural music Corridos mariachis and all that type of shows to entertain the guest. Staff is very attentive and cooperative
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
Loved the amenities- pools, bars, waterparks for the kids, the food was delicious!!! Staff were very friendly as well.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Kyle L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was clean and the pools were nice. However, we learned there are tiers to what is accessible. They have a few higher tier areas that weren’t available to us. The restaurants had a good variety of foods. The El Gaucho steak house was amazing.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sandos Playacar was an amazing all inclusive place to stay at! The food was very good and staff members Melisa, Zyanya, Majo, and Mar were very excellent! They reserved all of our dinner places for us and we had a big party, they did a good job at accommodating all of us. They constantly kept in touch with us and updating us and confirmed all dinners and communicated well. This place was excellent to stay at there was so many things to do and fun for the family of all ages!
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, friendly and helpful, rooms were very clean
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole place was spotless and super clean. Staff was amazing alway there if you need something. Pool area and pool was great but always had difficulties getting seats for four people. Had to get up and down there by 6 am to save seats of which is very disturbing if you want to sleep in past six. Lots for choices to drink as well.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Lexie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was highly enjoyable. The rooms were clean and roomy. We loved the variety of pool areas to change up Centro day to day. Sandos has personalized Expedia reps to assist you on your stay to assure reservation bookings, help with excursions and always checked on us to assure our stay was enjoyable. The staff make amazing drinks and all the food and buffets had a wide variety of food and was tasty. Would def stay here again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
The room was clean, the staff were amazing. The Expedia guest service team was great and made sure we got everything we needed.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Katlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great room in the adults only section and loved it! The resort seems huge so there is a lot of walking but the adults section was pretty central. I do wish that adults only pool had the swim up bar and music playing like the family pool. Resort was clean and the staff was friendly. I did arrive to the resort pretty late and the restaurants were all closed. I ordered room service and it took probably 10-15 minutes to get through. Once finally ordered, I believe my food took 45 mins to arrive. I hit the buffet and the taco place for meals and loved everything!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
As a first time visitor, the beach location is noteworthy, their staff / employees are throughout the area to provide exceptional visitor care and assistance, and the variety of restaurants are impressive .
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Theodor Putnam

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place! We stayed with our 6 year old daughter and had a blast everyday. Great food and services.
Stayed 7 nights in Jan 2026