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The Palm at Playa

4.0 star property
Upscale hotel, walk to Playa del Carmen Main Beach

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for The Palm at Playa

Rooftop terrace
Aerial view
Deluxe Room | Down comforters, in-room safe, individually furnished, blackout drapes
Rooftop terrace
Smart TV
Reviews
8.2

Very good

Popular amenities

  • Pool
  • Hot TubHot TubHot Tub
  • Breakfast available
  • Parking included
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
8th Street between 5th and 10th Avenue, Playa del Carmen, QROO, 77710
  • Popular LocationQuinta Avenida1 min walk
  • Popular LocationPlaya del Carmen Main Beach6 min walk
  • Popular LocationPlaya del Carmen Maritime Terminal9 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)50 min drive

Room options

View all photos for Standard Double Room

Down comforters, in-room safe, individually furnished, blackout drapes

Standard Double Room

Highlights

Individually furnished
Air conditioning
Smart TV
Down duvet
Blackout drapes/curtains
Ceiling fan
Hair dryer
Rainfall showerhead
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | Down comforters, in-room safe, individually furnished, blackout drapes

Deluxe Room

8.7/10 Excellent

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Smart TV
Down duvet
Blackout drapes/curtains
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Loft

Loft | Down comforters, in-room safe, individually furnished, blackout drapes

Loft

8.2/10 Very Good

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Air conditioning
Smart TV
Blackout drapes/curtains
Down duvet
Ceiling fan
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | Down comforters, in-room safe, individually furnished, blackout drapes

Standard Room

8.4/10 Very Good

Highlights

Individually furnished
Air conditioning
Smart TV
Down duvet
Blackout drapes/curtains
Ceiling fan
Hair dryer
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Down comforters, in-room safe, individually furnished, blackout drapes

Suite

Highlights

Individually furnished
Air conditioning
Smart TV
Blackout drapes/curtains
Down duvet
Ceiling fan
Separate bedroom
Hair dryer
  • 80 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Rooftop terrace
Sofía by Bunik
Pool
Spa
Free WiFi
Air conditioning
9.0 out of 10, Wonderful, (360)
The price is SAR 161
SAR 203 total
includes taxes & fees
2 Jum. II - 3 Jum. II
Sofía by Bunik

About the neighborhood

Playa del Carmen

The Palm at Playa is located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, and is in the entertainment district and near the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Cenote Chaak Tun are also worth visiting. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as skydiving and ecotours in the area.
Visit our Playa del Carmen travel guideOpens in a new window

What's nearby

  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 6 min walk
  • Quinta Alegría Shopping Mall - 6 min walk
  • Playa del Carmen Maritime Terminal - 9 min walk
  • Mamitas Beach - 11 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • Mercado 174 - 1 min walk
  • Don Mario Steak and Pasta House - 1 min walk
  • Tropical Playa del Carmen - 1 min walk
  • El Ranchito de la 10 - 1 min walk
  • Patio 8 - 1 min walk

About this property

The Palm at Playa

Upscale hotel near Playa del Carmen Main Beach
Quinta Avenida and Playa del Carmen Maritime Terminal are located near The Palm at Playa, which provides a poolside bar, a rooftop terrace, and a garden. For some rest and relaxation, visit the spa tub. In addition to a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Swimming pool with sun loungers and pool umbrellas
  • Free self parking
  • Local cuisine breakfast (surcharge), an area shuttle, and an outdoor pool
  • Beach towels, luggage storage, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 66 individually furnished rooms boast perks such as laptop-compatible safes and air conditioning, as well as amenities like free WiFi. Guest reviews speak well of the clean, spacious rooms at the property.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • Smart TVs with cable channels
  • Ceiling fans, daily housekeeping, and phones

All inclusive details

All-inclusive room rates at The Palm at Playa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Limited onsite parking
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Food and drink

  • Local cuisine breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends: MXN 200-250 for adults and MXN 150-200 for children
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Rooftop

Things to do

  • Outdoor pool
  • Spa tub

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • Elevator

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Smart TV

More

  • Access via exterior corridors
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cleaning fee: MXN 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 200–250 for adults, and MXN 150–200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 11:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Palm Hotel Playa
Palm Playa
Playa Palm
The Palm At Playa Riviera Maya/Playa Del Carmen, Mexico
Palm Playa Hotel Playa del Carmen
Palm Playa Hotel
Palm Playa Playa del Carmen
The Palm at Playa Hotel
The Palm at Playa Playa del Carmen
The Palm at Playa Hotel Playa del Carmen

Frequently asked questions

Does The Palm at Playa have a pool?

Yes, this property has an outdoor pool. Pool access is from 11:00 AM–10:00 PM.

How much does it cost to stay at The Palm at Playa?

As of 23 Jum. I, 2024, prices found for a 1-night stay for 2 adults at The Palm at Playa on 27 Jum. I, 2024 start from $82.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Palm at Playa pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Palm at Playa?

Self parking is free at this property.

What time is check-in at The Palm at Playa?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at The Palm at Playa?

Check-out is at noon.

Are there all-inclusive benefits at The Palm at Playa?

Some rate plans available at this property are all-inclusive.

Where is The Palm at Playa located?

Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Playa del Carmen Maritime Terminal. 3D Museum of Wonders and Mercado Playa del Carmen are also within 5 minutes.

The Palm at Playa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 522 out of 1008 reviews" "
Rating 8 - Good. 232 out of 1008 reviews" "
Rating 6 - Okay. 122 out of 1008 reviews" "
Rating 4 - Poor. 57 out of 1008 reviews" "
Rating 2 - Terrible. 75 out of 1008 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Guthrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received a bottle of wine and free breakfast with our VIP package. The room was very comfortable and the shower was huge. There was a building under construction next door that was a little noisy and there was a pile of towels and sheets on the ground in the entry way outside our door.
Stayed 1 night in May 2024

8/10 Good

Roxana

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Property was close to everything beaches, stores, food, very convenient.
Stayed 3 nights in May 2024

10/10 Excellent

SUSAN, SOUTH GATE

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in May 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how large the room was. It was very spacious and came with everything that I needed and more. I also enjoyed the AC! It was very hot and in the room, it was always fresh thanks to the AC.
Stayed 2 nights in May 2024

6/10 Okay

Ho Isaac

Traveled with partner
Disliked: Property conditions & facilities
This place is in dire need of maintenance. Zero water pressure the showers. Most things are falling apart (ie. faucets, doors, tvs, etc). The only two things that makes this place worthwhile is the rooftop pool and the location.
Stayed 3 nights in Apr 2024

10/10 Excellent

Fahd

Liked: Cleanliness, staff & service, property conditions & facilities
Downtown hotel that is close to multiple resturants, stores andbthe beach.
Stayed 8 nights in May 2024

10/10 Excellent

Alejandra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place. Clean, great location.
Stayed 8 nights in Feb 2024

10/10 Excellent

Fanny

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable clean and close to everything in Playa.. Will come back again
Stayed 1 night in May 2024

10/10 Excellent

Jeremy, HUDSON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the rooms were good sized.
Stayed 1 night in May 2024

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay close to everything you need. Nice rooms and friendly staff.
Stayed 2 nights in May 2024