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HM Playa del Carmen

4.0 star property
Upscale hotel, walk to Quinta Avenida

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for HM Playa del Carmen

Outdoor pool, sun loungers
Property entrance
In-room safe, laptop workspace, soundproofing, free cribs/infant beds
Daily buffet breakfast (MXN 300 per person)
Shower, free toiletries, hair dryer, towels
Reviews
9.0

Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Parking included
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
Avenida Constituyentes 180, Entre calles 15 Norte y 20 Norte, Playa del Carmen, QROO, 77720
  • Popular LocationQuinta Avenida9 min walk
  • Popular LocationPlaya del Carmen Main Beach13 min walk
  • Popular LocationPlaya del Carmen Maritime Terminal3 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, laptop workspace, soundproofing, free cribs/infant beds

Standard Double Room

9.1/10 Wonderful

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
Ceiling fan
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, laptop workspace, soundproofing, free cribs/infant beds

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
Separate bedroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with terrace and city view

Junior Suite with terrace and city view | In-room safe, laptop workspace, soundproofing, free cribs/infant beds

Junior Suite with terrace and city view

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Double Room Single Use

Double Room Single Use | In-room safe, laptop workspace, soundproofing, free cribs/infant beds

Double Room Single Use

8.2/10 Very Good

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
Ceiling fan
Private bathroom
  • 28 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double room with balcony

Double room with balcony | In-room safe, laptop workspace, soundproofing, free cribs/infant beds

Double room with balcony

8.6/10 Very Good

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
Ceiling fan
  • 24 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Double room with terrace and city view

Double room with terrace and city view | View from room

Double room with terrace and city view

10/10 Exceptional

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
Ceiling fan
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

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includes taxes & fees
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About the neighborhood

Playa del Carmen

Located near the beach, HM Playa del Carmen is in Gonzalo Guerrero, a neighborhood in Playa del Carmen. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed. Take an opportunity to explore the area for outdoor excitement like horse riding.
Visit our Playa del Carmen travel guideOpens in a new window

What's nearby

  • Quinta Alegría Shopping Mall - 6 min walk
  • Quinta Avenida - 9 min walk
  • Mamitas Beach - 12 min walk
  • Playa del Carmen Main Beach - 13 min walk
  • Playa del Carmen Maritime Terminal - 3 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • Don Sirloin - 2 min walk
  • Vips - 2 min walk
  • Nativo - 1 min walk
  • La Ceiba de la 30 - 1 min walk
  • Pozoleria de la Abuela - 2 min walk

About this property

HM Playa del Carmen

Upscale hotel near Playa del Carmen Main Beach
Close to Quinta Avenida and Mamitas Beach, HM Playa del Carmen provides a poolside bar, a terrace, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks like:
  • An outdoor pool with sun loungers
  • Free valet parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and concierge services
  • A 24-hour front desk, a front-desk safe, and luggage storage
  • Guest reviews give top marks for the location
Room features
All 91 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Heating and ceiling fans
  • Bathrooms with showers and free toiletries
  • Plasma TVs with cable channels
  • Refrigerators, free infant beds, and daily housekeeping

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured valet parking on site
  • Limited onsite parking
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily: MXN 300 for adults and MXN 150 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Tile flooring in room
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Free cribs/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Plasma TV

Food and drink

  • Refrigerator

More

  • Desk chair
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 300 for adults and MXN 150 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

HM Playa Carmen Hotel
HM Playa Carmen
HM Playa del Carmen Hotel
HM Playa del Carmen Playa del Carmen
HM Playa del Carmen Hotel Playa del Carmen

Frequently asked questions

Does HM Playa del Carmen have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at HM Playa del Carmen?

As of 23 Jum. I, 2024, prices found for a 1-night stay for 2 adults at HM Playa del Carmen on 10 Jum. II, 2024 start from $117.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is HM Playa del Carmen pet-friendly?

No, pets are not allowed at this property.

How much is parking at HM Playa del Carmen?

Valet parking is free at this property.

What time is check-in at HM Playa del Carmen?

Check-in start time: 3 PM; Check-in end time: 11:00 AM.

What time is check-out at HM Playa del Carmen?

Check-out is at noon.

Does HM Playa del Carmen provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is HM Playa del Carmen located?

Located in Gonzalo Guerrero, this hotel is within a 10-minute walk of Quinta Alegría Shopping Mall and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 15 minutes.

HM Playa del Carmen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 545 out of 925 reviews" "
Rating 8 - Good. 278 out of 925 reviews" "
Rating 6 - Okay. 60 out of 925 reviews" "
Rating 4 - Poor. 22 out of 925 reviews" "
Rating 2 - Terrible. 20 out of 925 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mildred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was a great option due to the price of the room and location. Bed was comfortable, decent size TV, rainfall shower and lounging area. The hotel felt safe and the pool was a great place to hang out and relax. Only a few spots see the sun though so get there early if you want to reserve a sunny chair. Things we didn't like were the price of the food and drinks were way too high. Two drinks cost $26 USD! That's too much and seems they are trying to make their money in price of drinks to compensate the cheap price of room. Breakfast buffet wasn't very good either. Poor quality hot food. Best part was the fresh juice and egg made to order. Everything else can go on the garbage. Elevator seemed to be out of service multiple times and the AC stopped working in our room. I will say the staff was quick to fix it though!
Stayed 4 nights in Apr 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities and services, especially towel service, parking and breakfast
Stayed 2 nights in Apr 2024

8/10 Good

Maria Cristina Hernandez, New York

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite things were the breakfast & the pool. The staff was very helpful & nice.
Stayed 5 nights in Apr 2024

6/10 Okay

moises

Traveled with family and small children
Front desk person wasn't helpful at all
Stayed 4 nights in Apr 2024

10/10 Excellent

RAMON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very helpful and attentive
Stayed 7 nights in Mar 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Nice pool
Stayed 3 nights in Mar 2024

10/10 Excellent

Stacy and Clare

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Clean. Spacious. Isnt luxurious but great value!
Stayed 6 nights in Mar 2024

10/10 Excellent

Rhea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, but far enough from the action that it’s quiet. Great stay at HM Playa, with an excellent breakfast Buffett! Will definitely book here again!
Stayed 7 nights in Feb 2024

10/10 Excellent

Marybel

Traveled with family
Liked: Amenities
Very friendly staff & clean.
Stayed 4 nights in Feb 2024