Find Shopping Hotels in Playa del Carmen

"When I visited there was construction going on at one of the restaurants but what was still open was very nice. The pool was shallow so it’s mostly for decoration. We had a great time there and really enjoyed the rooftop bar/lounge area. "

"Property was beautiful but could use updating. Staff was excellent. Rooms were small and we didn't like not having a separate bathroom from the rest of the room. We informed them that we would be there for our honeymoon when we booked months in advance and were not offered an upgrade. Instead we were given cheap champagne & a couple chocolates on the 2nd day after complaining at the front desk."

"Cesar n the hotel supervisor was awesome... very respectful n helpful...clean, 3 blocks from downtown restaurants everywhere n very close to the beach.. id definitely stay here again "

"We were there for 5 days. Since our arrival their yard stole my heart. It is beautiful, like an oasis, quiet and a good place to relax since they have 2 pools on the property. The room was a bit odd to me since the bathroom didn't have a door so it was like an open space, but overall i liked it and i was very impressed by the cleanliness of it and also the towel folding that the housekeeping does. The hotel is very close to 5th ave where you can find a lot of places to eat and also to the beach,...

"I guess I didn’t realize that the resort was more rustic than I’d anticipated. That said it was still very comfortable and relaxing and the staff was amazing!"

"Love the hotel the only issue is that Expedia customers do not receive the same level of service such as premium drinks cost extra and at a very high price for the difference. "

"Fue fabuloso, el personal de primera todos súper amables, las habitaciones 515 y 518 un poco descuidadas! Y el piso en general sucio!!!!!"

" Excellent stay and staff"

"I didnt like the food. Food needs a lot of work. Especially the buffet. The pools are nice. The beach as well. Rooms are clean and good size. "

"I was truly surprised at all the animals that were on the premises. I adore all wildlife and was in awe of the variety you had. The premises were maintained impeccably and the staff was incredibly friendly and efficient."