Find Hotel with a Concierge in Playa del Carmen

"Royal Hacienda was a good experience. Everyone was cordial and respectful. I would h e liked more restaurant options but above all the food in Kinoko was great. "

"When I arrived Isreal greated me by name. Smiles from everyone make it welcoming. The seaweed was very bad. I would recommend a different method for cleaning the beach of seaweed."

"This is a beautiful, smaller resort - great for couples and very romantic. It’s my favourite so far of 3 all-inclusives I’ve visited in Mexico. The staff are super friendly and welcoming, the grounds are pretty/well-maintained, and it’s a low key very relaxing place to spend time with someone you love. "

"Nice hote for families, "

"I was my enjoyed every second of it definitely recommend"

"My husband and I went here for our honeymoon and we were very pleased! Pros: • Good selection of food, very allergy conscious • Spacious rooms • Accessible resort layout (didn't have to walk a mile to get food or drinks lol) • Plenty of areas to lounge around the pools, shaded and sunny • Fantastic room service and accomadating staff if/when we needed anything • Very inexpensive shuttle service provided every day to/from town • 24hr sports bar/snack bar, never went hungry Cons: • Music by the pools was a bit loud, we would have appreciated a designated quiet pool area • Large part of the resort was under construction, didn't limit much but it was an eye sore/noisy at times • Not an issue of the resort, but the ocean by our resort was full of gross seaweed, so check the time of year you're going for that sort of thing! Over all we were happy we chose this resort and would recommend it!"

"What an amazing venue! Well located, great staff and impeccable facilities. "

"Tranquil. Relaxing. Gorgeous. "

"Wonderful hotel-beautiful campus and bountiful pools. We loved it! "