Find 5 Star Hotels in Playa del Carmen from SAR 564

"The property was flawless and maintained to a very high standard. It was absolutely beautiful!"

"Rooms were great although the WiFi stopped working and the tv for our baby. We were given another room three hours later with no a/c circulation which was ridiculous hot."

"Everything was great. The only drawback was the sea grass. If you like the beach and swimming in the ocean, then it’s an annoyance. "

"Todo estuvo excelente. Todo el staff es super amable. "

"Second time staying here and it was great! The staff are so friendly, the food is excellent and the pool is the perfect temperature!"

"I’ve stayed at quite a few all inclusive resorts across various destinations in Mexico, this one was by far the best experience I’ve had Food was amazing our room was in good condition for a 10 year old property but the 2 main highlights for me were the location and the extremely helpful staff, regardless of room category or status level it seemed like all guests were treated the same. It’s a smaller resort so everything feels a little more personal and upscale, no reservations for dinner no towel cards for the pool just take as many as you need, room service arrives in 20-30 minutes and house keeping is very consistent. Special shoutout to Mel and Erik, best entertainers I’ve encountered at a resort.. Chepo and Miguel at the pool deck for keeping our drinks full all day and Santos at the Italian restaurant! Will be staying here again. "

"We stayed on the family side of the resort. The common areas of the hotel, rooms, and pool were all great. All was very clean, and family-friendly. The paths to the beach were easily accessible, and a very peaceful surrounding. Our only complaint was that the food wasnt as good as what we expected. It wasn't horrible, but just not as good as what we would have expected from a resort like this. Also, we added on the Family Concierge package. Some of the perks were nice to have & we did utilize some of them. However, im not sure if we would add it again if we revisited the resort."

"We had the time of our lives and made the most of this all-fun inclusive vacation. Staff were amazing, food delicious, parks as fun as can be and the hotel was just paradise. Loved our room and all that we got with it. Would totall recommend and cannot wait to come back. Asi se siente Mexico en la piel!"

"Stayed at Xcaret Arte for my 24th birthday. Everything was a 10/10 experience . Best birthday ever . I cannot wait to visit again ! Thank you to all the staff for the excellent hospitality. Everyone was very kind and welcoming."