Find Hotels with smoking rooms in Playa del Carmen

"Me gustó el hotel lo único es que falta más aire acondicionado en las tiendas o restaurantes está muy caliente. Una cosa que no me gustó fue que fui agarrar un café y espere 45 min y cuando llegue a la caja me dijieron que hielo no había entonces mi recomendación es que avisen con tiempo a las personas y así no tendremos que esperar tanto.. "

"I stayed here last year when it was a Hilton and had an incredible time and wanted to come back. I was a little nervous about the last minute change in ownership. However, the service was amazing. Everyone was so friendly and helpful. Any little issue that arose we super quick to be fixed. We had an amazing trip and will be back for sure."

"4th time at this resort. Staff excellent. Resort very clean and comfortable. Great pool. Very easy access to the main avenue to walk around and shop. Very safe. "

"Would highly recommend this property! The staff is amazing!"

"The property was great. Really well kept. It was nice to see all the wildlife throughout the grounds. The food and entertainment was great too. It's outside of the city and a $30 taxi ride (each way) to make it in. And nothing is really accessible within walking distance outside the resort, but you won't really find a resort with grounds this open in the city. It's a trade off. I would definitely stay here again."

"Property is great except for a couple of things. First they will provide you no points unless you book through Hyatt site. Also, they keeping pushing VPI club membership and we let them know we were not interested from the start. Pass that tons of seaweed on the beach, but they spend hours trying to get rid of it. Great food and service with shout out to Dario and Manuel at the pool. All the restaurants are above average and we really loved the French and Asian. They do custom lunch by the pool that rotates with options like blue fin tuna, tacos, Spanish and TX BBQ. I am from Texas and would advise skipping their BBQ. Lots of activities around the resort and in the pool. "

"Family and friendly environment "