I travel to Playa del Carmen frequently, but this was my first time staying at this hotel. Expedia had great reviews, but after booking, I saw Google had questionable reviews, so that was concerning, but I didn’t have any issues.
My stay was great! Front desk staff was very kind & helpful, & my room was comfortably equipped with all I needed.
WiFi worked excellently, as I was able to work remotely & stream tv apps with no issues. The only thing I want to point out that differs from the listing is Expedia says that the rooms have down comforters, but mine did not. The bed only had sheets, which I know is common for the area, & many other hotels do the same.
The rooftop pool was well kept & very nice.
Neighborhood was nice. There is a nice cafe around the corner that had excellent food & coffee, there is a corner store across the street, & Walmart is the next street over. Palacio Municipal is about a block away, & they do have events at night that can get a bit noisy, but none interrupted my sleep, & I’m a light sleeper.
I feel that I will return again on future trips!