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"Me encantó"

"The best choice❤️❤️❤️"

"I love the signature cents they have for the Hotel the food and the athletic. What I did not like comparing with the last time I visited was the staff they were not nice from the restaurants to the lobby. The only good customer service was when we used the pheno to ask a question. At the restaurants there were annoyed if you asked them for some food. At the fancy restaurants if you didn't spend $100 on wine then they stopped being nice. I don't drink wine...... if you got close to any of the...

"The Hotel was Great but was impossible use the beach even when they say is water front becose was dirty and dark full of seaweed."

"My experience was amazing the only thing I I was was the robe I requested."

"Everything about this resort was incredible from the food to the amenities to the view. The only headache was the check-in process took a very long time."

"Very clean rooms enjoy the food and drinks all the staff was friendly and welcoming every pool had a beautiful view of the ocean"

"The service is truly excellent from start to finish. You get picked up and dropped off at the airport (CUN) and there are assigned staff always just a text away. Complimentary activities come with the reservation and the Palafitos exclusive restaurant is amazing. The views are obviously spectacular and having breakfast delivered to your own private bungalow overseeing the ocean is truly special. Will definitely be back!"