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"Excelente el servicio sobre todo de Alejandro en el área de bares y alberca"

"The resort is stunning and the all-inclusive setup made everything so easy. The food at was an amazing, and the staff was so kind. Our room was spacious and comfortable. The resort grounds are beautifully maintained, and there was plenty to do between the pools, beach access. We saw a lot of iguanas and raccoons but they didn’t bother us. If you’re looking for a relaxing, high-quality all-inclusive experience in Tulum, this is the spot. We’d absolutely stay again and highly recommend it for...

"A 10/10 truly. Staff were so kind and helpful, the resort was so clean and peaceful. I’d go again in the future"

"The shower smells very bad and the customer is not friendly"

"The Staff was amazing and super helpful. Alfonso in the World Cafe was amazing and remebered our names and preferences from the first day we met. Luisa in the preferred club was super helpful with multiple requests we had and made us feel very welcome."

"Las instalaciones del hotel en general muy bien respecto de la comida y bebidas no eran proporcionales en calidad y sabor con su costo, tienen que mejorar mucho. El spa es lo mejor del hotel 100% recomendable."

"Me encantó todo en general"

"Solid four star property with excellent staff and relaxed vibe. Food was good and the beach was lovely."

"El personal es muy atento, en especial José Ramón de entretenimiento"

"This property was so good that we going back in 2 months"

"The hotel is beautiful, our room was right outside the pool and beach. Sea sargassum is a big problem in summer months, if they would have cleaned a little bit, the beach is beautiful. Staff is friendly, restaurant on site is very convenient. Highly recommended this budget friendly hotel."

"Came to Copal for a relaxing vacation with my husband and we got just that. It was clean , quiet , and near so many local restaurants and shops . The room we had gave luxe jungle vibes . We will be back"

"Un lugar bastante tranquilo con personal amable y atento."

"If you want to shower in mold this is the place for you."