Find all hotels by Occidental in Puerto Juarez from SAR 636

"Love this resort! Have been there 4 times. Rooms are clean, food is great, staff is always wanting to please! My only problem is, the restaurants only have beer/wines. I really like my various martinis, so I would have to go to one of the bars, and walk my drink, (as it sloshes around) to the restaurant. I don't understand why the restaurant can't take drink orders and bring them in. My only complaint, and everything else is wonderful!!!"

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"Food and services is excellent."

"Exceptional service. Very nce room with plenty of things to do."

" I love that Moon palace has 3 resorts connected together and we have options to visit them and enjoy amenities. "

"Love this place."

" One complaint was the TV, it needs to be updated. Only a few American channels which I understand. It would have been nice to be able to watch Netflix or something. Checking in was no problem. We just felt the communication about the package we had could have been explained better. Need more chairs by the pool. If you don’t get down very early at least 8am, you will be disappointed trying to get a spot by the pool. The beach is the same. Definitely need more seating. I think being a 5 star resort you shouldn’t have to worry about trying to find a spot to relax. Staff was very friendly and very helpful with anything we needed. "

"Nice, clean property clean rooms nice rooms pools and beach were nice. I would stay here again."

"The most amazing resort ever! First off, the customer service was extraordinary. The food, the atmosphere, everything! My fiancé and I had the best time ever. No complaints. Please book Seacrets at the Vine. 10/10"