Find all hotels by Palace Resorts in Puerto Juarez from SAR596

"I liked the friendly and respecfull staff in the hotel, they always had a smile. What i did not like was that it was very dificult to get a reservation on the hotels restaurants and also that some of the equipment in the gym was not working properly, but ovearall it was a great experience. "

"We picked this hotel for my son’s 7th birthday. Please note It is definitely a family hotel, I would not recommend for adults only if you are looking to avoid kids. We had a wonderful experience. I had coordinated a birthday package, and was ready in the room upon check in. The communication with the concierge was great. We even received a room upgrade which it seemed we were on the water. The view was outstanding. This made a huge difference for our stay. I can say the check in was a bit messy, but we didn’t care, the staff were very attentive while waiting. The italian restaurant was our favorite and the entertainment was nonstop during the day and night with different activities and events. It is relatively a small hotel but no way to get bored. They have a small water park only for kids, parents are not allowed in the slides. The chairs around the pool are limited but you can always find a space or ask the staff for help. Big thanks to Mario from The front desk, Coral from the concierge, and Richie for making a big difference same for the kind bartender in the lobby bar. "

"Went here with three kids and just have to say it is great. Food is good, there are different options available for dinner and lunch buffet always had different options. My kids loved the piña coladas poolside."

"The property was beautiful swimming pools were clean and well maintained all the restaurants options were great "

"Great hotel"

"Awesome experience all the way around!"

"The staff was very welcoming and friendly. Patricia from Security and Yazaira from restaurant specially exceptional. "

"Very beautiful property, very friendly staff that made you feel at home!"

"Amazing and 3rd floor is such a party vibe. The beach is also amazing and barely any sargasso"