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"Great employees Clean was very good "

"I had an amazing experience here! They made my vacation memorable, I have no complaints at all. I will definitely go back "

"Absolutely beautiful property. Great location. Good food and drinks. The entertainment is okay as well. Attentive staff"

"Awesome experience . We reached there at 8 am and our check in was at 4pm but they have given us the room at 8am . They are so so kind and staff is so friendly. They are very polite and "

"Very clean, the staff provided excellent service for checkin/out, the food was great at all restaurants, especially at the bigfet, beach drink and umbrella services excellent, and many entertainment options "

"I always enjoy the property and have a great time "

"I recently had the pleasure of staying at RIU and I can honestly say it exceeded all my expectations. From the moment I arrived, the staff made me feel genuinely welcome — they were warm, attentive, and always ready to help with a smile. The room was spotless, beautifully decorated, and incredibly comfortable, with thoughtful touches that made it feel like a home away from home. I especially appreciated the little details, like the plush bedding, high-quality toiletries, and the stunning view from the balcony. The hotel’s amenities were top-notch. The pool area was immaculate and relaxing, the fitness center was well-equipped, and the on-site restaurant served delicious food with a great variety of options. Breakfast each morning was a highlight — fresh, tasty, and with plenty of choices to suit every palate. The location was perfect, too — close to everything I wanted to see and do, yet peaceful enough to truly unwind at the end of the day. Overall, my experience was nothing short of wonderful. I would highly recommend it to anyone looking for comfort, great service, and a memorable stay. I can’t wait to come back!"

"Loved this resort and Sandos in general, stayed at Sandos Playa Del Carmen last year and it was much more outdated, but still a great place as well. Loved both of them"

"Nice place to stay at staff was nice "