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"The biggest difference between Sunscapes and other resorts we’ve stayed at in the Hotel Zone is the food. The restaurants don’t take reservations, so it is easy to get into them. At peak times there may be a wait, but the food is so good in all of them that it’s worth it. Even the buffet has good food (yum, chilaquiles!). The main pool has a taco bar and plenty of people bringing drinks. The back pool has a hamburger and hotdog bar and drinks bar, but didn’t bring you drinks. The only thing I...

"Excelente"

"Staff was nice and clean room"

"Great hotel, very nice staff."

"Spotless! Great upgraded room! "

"Great swimup room, friendly staff, amazing beach"

"Resort is amazing! Pools is excellent, Food is excellent. Beach is excellent. Activities are excellent. Room cleanliness and overall resort is pristine. We thoroughly enjoyed the whole expierence. Our one knock would be the butler service is by far the worst we have experienced in our 5-6 Mexican stays "

"Todo excelente...servicio, limpieza, alimentos. Gracias!"

"Yes, great place for adults "

"I did not interact with the staff much but I did have a good time for the most part I was off the resort. It was a bit chilly to hang out around the pool so we had to do more indoor activities off the resort."

"The food"

"Amazing place "

"Todo muy bien el personal muy amable "

"Best all inclusive I’ve ever been to. The food is high quality and there’s a wide variety to pick from. Beach was clean and safe. Service was excellent- came up to us every 10 mins asking if we wanted another drink. Will definitely be coming back here next year. "

"I've stayed in Cancun many times and this was one of my favourite hotels. The hotel rooms were new and clean and very comfortable. We upgraded for an ocean view and it was beautiful. The food was amazing. The food was amazing, but what stood out the most was the staff. All staff members throughout the entire resort were very friendly and happy to be there working and wanted to make sure that all guest received good service. Every day we went to the pool and sat in the same section because we...

"En general todo es muy bueno, pero la atencion si es muu superior. El servicio siempre es amable."

"Fue genia!!!"

"Good"

"Very family friendly. My kids had lots of fun with all kinds of activities. The food is great!"

"I had a wonderful stay at Ocean Allure Costa Mujeres. The resort is new, we had a few hiccups, but the overall experience was great. The eight restaurants offer plenty of options; just make reservations early, and note that a few were closed on the weekend. The staff truly made the trip special. Angel at the bar was fantastic, and the server Angel at the Steakhouse delivered exceptional service. Carla at Blue Moon, Martha and Addy at the spa, Brian at Pez, plus Cynthia, Roberto, and Francisco,...