البحث عن فنادق بتصنيف 5 Star في كوبا من SAR 446

"Excellent service from the resort staff and great amenities."

"Q"

"I recently stayed in this hotel and unfortunately, my experience was very disappointing. The only positive part of the stay was that the room was clean. Other than that, the service was extremely poor. The customer service was terrible from the beginning. The staff and management were very rude, disrespectful, and unprofessional throughout our stay. We did not feel welcomed or valued as guests at all. Any questions or concerns we had were handled with attitude and no effort to help. The food...

"Beautiful place, plenty of activities, only thing you need to inform guest of another housekeeper coming later in the day after 9pm the guest should be asked if service is needed no be surprised by someone coming into the while in bed"

"We enjoyed our stay very much. The place was very clean and comfortable. A few issues to identify- it was confusing to find out where to check in as this was a separate entity from Grand Bahia Principe. Some of the security guards didn’t know where to send us. One other issue was the little plunge pool was very cold and wasn’t really usable. Some great things to mention- couch and kitchen were a great place to relax. We cooked a few meals which made it feel like being home. Overall a...