"Es gibt in der Unterkunft einen Kühlschrank und eine Kaffeemaschine, jedoch keine Kochgelegenheit. Trinkwasser wurde ausreichend bereitgestellt. Das Bett war bequem. Leider gibt es nur einen extrem kleinen Schrank um ein paar Kleidungsstücke aufzuhängen. Ein Tresor ist vorhanden.
Die Terrasse mit direktem Zugang zum Strand ist mit einer Hängematte, zwei Stühlen und einem kleinen Tisch ausgestattet. Völlig ausreichend für zwei Personen. Es wäre zu wünschen, dass das Personal den angeschwämmten...
"Es gibt in der Unterkunft einen Kühlschrank und eine Kaffeemaschine, jedoch keine Kochgelegenheit. Trinkwasser wurde ausreichend bereitgestellt. Das Bett war bequem. Leider gibt es nur einen extrem kleinen Schrank um ein paar Kleidungsstücke aufzuhängen. Ein Tresor ist vorhanden.
Die Terrasse mit direktem Zugang zum Strand ist mit einer Hängematte, zwei Stühlen und einem kleinen Tisch ausgestattet. Völlig ausreichend für zwei Personen. Es wäre zu wünschen, dass das Personal den angeschwämmten...
"In all honesty, the resort in entirety made up a wonderful vacation. From the point of pick up from Lomas at the airport, to each staff interaction, to the unfortunate proceeding of the end of our trip. Each and everything about our stay was wonderfully executed. We are very big about food and this resort did not disappoint. There are so many options for everyone’s taste; from little snacks of tacos and nachos to full gourmet restaurants. The chefs did not disappoint, and the service and bar...
"In all honesty, the resort in entirety made up a wonderful vacation. From the point of pick up from Lomas at the airport, to each staff interaction, to the unfortunate proceeding of the end of our trip. Each and everything about our stay was wonderfully executed. We are very big about food and this resort did not disappoint. There are so many options for everyone’s taste; from little snacks of tacos and nachos to full gourmet restaurants. The chefs did not disappoint, and the service and bar...
"It was a great stay with 2 kids, very kid friendly and amazing staff and service. That said, a few things could improve -
1) The restaurant is a little overpriced for the quality of the food but then again it’s Tulum so everything is overpriced
2) When booking, nothing was mentioned about the room being part of Luna (Sister property). Would have been nice to know that it was not near the beach.
3) There was a consistent sewage smell near the room which might have been sometime to do with the...
"It was a great stay with 2 kids, very kid friendly and amazing staff and service. That said, a few things could improve -
1) The restaurant is a little overpriced for the quality of the food but then again it’s Tulum so everything is overpriced
2) When booking, nothing was mentioned about the room being part of Luna (Sister property). Would have been nice to know that it was not near the beach.
3) There was a consistent sewage smell near the room which might have been sometime to do with the...
"This is a small, simple, elegant hotel, very well cared for by a devoted team. Casa Altamar has personality, nice design, beautiful wood finishing/furniture, woven rugs and lampshades, it feels connected to the location. The place is spotless, rooms are cleaned every day. The landscaping is naturalistic and very well done, exotic flowers and palms moving in the breeze. It’s also very functional, the windows have insect screens, it’s air conditioned, there’s a place to wash off sand by the doors....
"This is a small, simple, elegant hotel, very well cared for by a devoted team. Casa Altamar has personality, nice design, beautiful wood finishing/furniture, woven rugs and lampshades, it feels connected to the location. The place is spotless, rooms are cleaned every day. The landscaping is naturalistic and very well done, exotic flowers and palms moving in the breeze. It’s also very functional, the windows have insect screens, it’s air conditioned, there’s a place to wash off sand by the doors....
"The location was amazing. We got the sea facing room which we really loved for the view and sound of waves. All of the staff members were great , polite, professional. The property was very safe and private. The deep cleaning was great, especially the helping lady, Reselida, was amazing. Thank you for hosting, i hope to visit again :) "
"The location was amazing. We got the sea facing room which we really loved for the view and sound of waves. All of the staff members were great , polite, professional. The property was very safe and private. The deep cleaning was great, especially the helping lady, Reselida, was amazing. Thank you for hosting, i hope to visit again :) "
"Staff is great, place was clean. The room had ac/heat (nights are a bit cold 17/19c) and there was hot water for thee showers
4 stars only because I didn’t really enjoy the restaurant food. Drinks were good though
The beach is about 5 min walk from the front desk and there are beach chairs for rent and well as a couple of restaurants
Overall a really nice place stay"
"Staff is great, place was clean. The room had ac/heat (nights are a bit cold 17/19c) and there was hot water for thee showers
4 stars only because I didn’t really enjoy the restaurant food. Drinks were good though
The beach is about 5 min walk from the front desk and there are beach chairs for rent and well as a couple of restaurants
Overall a really nice place stay"
"The staff was very friendly & helpful! The pools are a great feature but NOTHING compares to the view of the beach, rolling waves, and the relaxing atmosphere. "
"The staff was very friendly & helpful! The pools are a great feature but NOTHING compares to the view of the beach, rolling waves, and the relaxing atmosphere. "
"Radhoo was incredible!!! Honestly from the service, the rooms, the food, the staff's willingness to help, the convenience... this place was simply AMAZING. 10000/10 recommend. It's a romantic cozy get away for couples. The only complaint, as others have said, is lighting at night but that was a common problem in the Tulum area. It's not dramatic but more so for the girls who want to do their makeup in the room haha.
Honestly this place and their sister resorts are incredible. We will be back!"
"Radhoo was incredible!!! Honestly from the service, the rooms, the food, the staff's willingness to help, the convenience... this place was simply AMAZING. 10000/10 recommend. It's a romantic cozy get away for couples. The only complaint, as others have said, is lighting at night but that was a common problem in the Tulum area. It's not dramatic but more so for the girls who want to do their makeup in the room haha.
Honestly this place and their sister resorts are incredible. We will be back!"