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"Buffet options are often average at best and require identification of items that deserve further attention"

"Excellent experience for me. All ages can ise the pool and family friendly resort."

"Clan rooms, friendly staff, delicious food at Sea and Stones."

"At night the music was very loud. If you have kids bring a sound machine. Music played until 10 pm. It sounded like the speakers were on our balcony. Pool service for food was a one hour wait. We found it was easier and faster to go to the buffet. Also trash cans were not emptied outside often enough causing flocks of birds to descend. Seaweed made swimming at the beach impossible."

"On our first day, front desk called twice 5 mins apart asking if everything was fine. Then, a maintenance guy knocked stating he got a call that we supposedly reported something was leaking.Mind you, its only been 20 mins since we got insde the room, tired and just resting in bed. Not sure if theyre trying to go in and steal. Room phone was broken and couldnt dial out. Then, the night before we check out, another maintenance guy knocked once and went in and open the door. He appeared...

"Nice "

"Pools were great and the staff was always polite and helpful. "

"A truly amazing experience, will definitely be coming back. There is just so much to do everyday and the staff and people were amazing, the mercado buffet was our favorite area to eat i."

"The hotel was great "

"Loved it! Will definitely be returning!"

"Hard Rock Cancun is small but inviting. Service staff was great but stay clear of the pushy vacation planners staff. Evening dinners require a reservation so book your dinners for each night of your stay as soon as you arrive. Any of the restaurants can accommodate booking reservations for all restaurants. Stop by one and book for all the others for the stay. (Wish I would have known this ahead of time) Older resort with slow elevators. Pool area is nice but plan to get up early and go reserve...

"Kids had a blast! Water park is awesome! Food was great as well with a lot of variety "

"We truly enjoyed our stay. Beautiful Resort, friendly staff, everything was amazing!! We’ll definitely be back!! "

"Bra restauranger, dock saknade grönsaker till frukost. Rummet var stort och renstädat. Vi hade swimout rum, ouppvärmd pool utanför. Vi saknade solstol utanför vårt rum. "

"Great service "

"if you’re looking for an amazing time go ahead and book . Adults only w a party pool, activities pool and a relaxation pool . In addition to this an elite oil which we did not do as it’s an extra cost we were beyond satisfied with the other pools . Activity pool had bingo, guessing games , water aerobics! Pool volley ball. With the beach access it also allowed beach volleyball . Large area for shows , a lounge , all restaurants with in walking distance ! The buffet food was inside which we...

"The staff inside the dining area are absolutely amazing and the view was absolutely beautiful The dining area staffMonica was the nicest lady. She was always kind and smiling. What we didn’t like is they didn’t have options like fried chicken inside of the dining area or fried fish Our Xhale Master Suite Had a smell like sewage we called down a few times the person came up. It still didn’t take away the smell. It was really disgusting. Because the room was beautiful we didn’t receive a...

"Even though this resort is supposed to be all-inclusive, there's so many things that you either have to wait in line for, or just aren't available. I'm talking about coffee, ice cream, towels, food...just not worth it. We stayed here once 9 years ago when it had a different name, but quality of service, amenities etc. just went down. We're never going back for sure!"

"Several pools, all gorgeous, clean and well maintained. Swim up bar, lots of clean towels and available seats. "

"Buen servicio la comida buena La playa a 1 minuto caminando Recomendado"