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"Rooms, restaurants, amenities all were excellent. Only thing that we were not happy about was the time spent on checkin at new phase lobby. Not sure whether it was just bad timing, cause every other time we managed all we needed very quickly."

"Everything was great loved it "

"Outstanding staff all the way around. Extremely friendly and helpful."

"Hotel is perfect. Nothing to add"

"All services was nice. All types of food available "

"Habitaciones amplias, vistas muy bonitas desde las plantas altas, solo detalles con algunos meser@s y bartenders con muy mala actitud y malos gestos. Al no ver propina desde el primer día, recibí malos tratos los días consecutivos, pero los comprendo. "

"I loved everything about this resort. My room, the staff, the amenities and the food met all of my expectations "

"Great experience all around. "

"N/a"

"Yes very much "

"I recently had the pleasure of staying at this resort, and it exceeded every expectation from start to finish. From the warm welcome at check-in to the attentive service throughout our stay, the staff truly made us feel valued and cared for. The property is beautifully maintained with stunning views and thoughtfully designed spaces that blend luxury and comfort perfectly. Our room was spotless, spacious, and elegantly decorated, with a very comfortable bed and excellent amenities. The dining...

"Friendly staff, clean and had a wonderful time."

"This hotel is a 10/10 beautiful and well designed. The restaurants and beach club are a must visit! I will be back "

"10/10 recommended for people with kids. Great staff, beautiful views, amazing food."

"Nickelodeon resort Riviera Maya was so much fun! The rooms were clean, comfortable, & spacious. I loved that every room had 2 bathrooms which is a must with kids. Every room had an ocean view with a swim up pool. We had such a great experience at this resort! It wasn’t just kid-friendly — it was truly fun for adults as well. The hotel felt very luxurious for a family-friendly resort, which made the stay even more enjoyable. The staff was incredibly friendly and helpful, always answering our...

"Excellent spot for this time of the year."

"Everything was great! "

"Everything "

"Staff was fantastic and very attentive. Cannot emphasize enough the cleanliness of this hotel and the help we received with the front desk staff. If I had one thing that I believe could stand improvement, the beds are pretty wobbly; base not stable and I felt every move my husband made next to me. Other than that, top notch hotel."

"This was our second trip to Majestic Elegance and we loved it! The staff is very nice and accommodating and the grounds and food are fantastic! I wish they would have allowed us just to walk over and see the Mirage, but they wouldn’t even let us scope it out for future trips. Overall, we enjoyed all the restaurants and entertainment and had a wonderful stay! "