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"Excellent resort would come again. "

"Very family friendly resort. All the staff were friendly and accommodating. First time at this resort and honestly I would come back. It's a good size resort where restaurants and amenities are at a close proximity. Let me start off with the dinning. This by far has had the best buffet and restaurant food. During the day they also offer tacos, hamburgers, hotdogs, wings, "

"It was nicely kept and the staff were great. "

"The resort was fantastic. It was clean, new and had a beautiful design. Pools were great. Restaurants and buffet was really good. The only drawback was the beach. Not the resort fault, but there was too much seaweed that we couldn't swim."

"Was a good resort"

"We stayed at Moon Palace in Cancun and attended a presentation at Moon Palace Grand. Overall, the experience was quite disappointing. The rooms at Moon Palace were not great—they felt outdated and not as clean or well-maintained as we expected for a resort at this price point. The resort also felt extremely crowded the entire time. There were too many people everywhere, especially in common areas like the arcade, which made it hard to enjoy. Even basic things like meals became frustrating,...

"Loved it! Had a great stay for spring break. "

"Several days there were no lounge chairs available by any of the pools. So, we couldn't enjoy the pools."

"I have mixed feelings about my stay at this Hilton. While there were definitely some positive aspects, there are also areas that could be improved. The bell staff and the team assisting on the beach were consistently kind, attentive, and helpful, which I truly appreciated. However, the front desk experience felt less warm and could benefit from a more welcoming approach. The beach itself was not as nice as expected, and the number of amenities felt somewhat limited considering the number of...

"This was our 4th stay in two years, and at this point we’re pretty sure we’ve officially found our vacation home. The hospitality and friendliness of the staff here is completely unmatched compared to any other resort we’ve stayed at—and we’ve stayed at quite a few. Right from check-in, two females absolutely set the tone. We were celebrating my wife's 39th birthday after our flights were cancelled due to bad weather. 10/10 welcome. The Playmakers are always a highlight, especially Cowboy—who...

"Excellent Staff"

"Great place "

"-"

"The airport shuttle was really nice and wasn’t stressful at all, the food was great, our favorite was oishii!! The staff was really nice!! We wished the pool was a little warmer but otherwise we loved our experience."

"We been going there for approximately 20 years and "

"Very cozy and very beautiful and very comfortable. "

"Staff are amazing and this place is being cleaned nearly 24/7 "

"The stay was nice. I expected a little better food and more availability to the restaurants rather than the buffet. The ocean location isn’t great a lot of weed on the beach. The hotel and the pool was average not more and not less. I would not choose this stay again if prob choose a better location and nicer hotel. Less. "

"Great resort fun parties. Try to avoid spring break as "

"Hands down the best resort I’ve been to in the area. The food had flavor and was seasoned well. The restaurant selections on site was plentiful. I can’t say enough about the spa… it was absolutely divine! Drinks were delicious. Best vacation I’ve ever been on. We stayed at at Club Elegance which was the all adult side. "