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"Don’t feel safe. I found a strange girl drug up and drunk sleeping in my room and nobody gave us an explanation or apology. All they did was move us to a different room."

"The rooms are nice, we stayed in the pool access, pool view. The staff are friendly, accommodating; great service from check-in to check-out. You must visit Omar, Joel and Omy at the swim-up bar!!! Our butler Jorge was excellent , A+. Be sure to tip them all well!!!"

"Me encantó , no hay desperdicio de nada"

"Was treated poorly was kicked out upon property only two days and was charged for the full amount."

"Excellent service"

"Me súper encantó"

"Room was nice, liked the swim up room, although the door to get out to it was very hard to open. Infinity pool was very nice and not crowded at all. Would be nice if the swim up bar opened a bit earlier (opens at 10) but not a big deal. We went in November and at times it felt like having our own private resort (low crowds). We liked seeing the characters. Plushies/toys are expensive. $45 for a Garfield."

"The beach was beautiful and the rooms were nice , I would return to the Dominican republic as it was gorgeous but never to this resort . The staff was not welcoming , I felt as if they were paying me to be there with the way that some staff treated us . From the moment we checked in i had a bad experience, we waited 35 min in line just to check in & when we were checking in the agent tried putting us into a two bed room when we booked for a king bed suite. We explained this and she said they...

"Second time visiting this resort. It was wonderful both times. We will be back."

"This place is absolutely beautiful. Views are amazing! Definitely a more classy vibe than Riu and everything was kept extremely clean. They would turn over my room 2 to 3 times a day and everything was always fully stocked in the room. The buffets were delicious and the restaurants were very nice. However, the wait times to get your food ordered at the restaurants were pretty slow and the food was hit or miss at the dine-in restaurants. That did not take away from my overall experience. I would...