"Given the wrong room after confirming two beds at check in. Staff friendly at the front but gave wrong info and never came to get our bags at checkout. We had to walk halfway with 5 bags to get assistance. Rooms outdated, had a smell. Shower made loud noises. Pool is very nice but that was all. Food was 4/10."

"Melia is a great place to stay. The environment was clean and the staff was friendly. We enjoyed the nightly family oriented entertainment. We would prefer if smokers would have a designated area during entertainment. My mom with breathing issues could not handle the cigarette smoke. We loved that the entertainment was different every night. The hotel uses WhatsApp and we could contact our representative for anything and they always delivered. Our servers were friendly and remembered us. Any was...