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"Room clean bar ok no alcohol good"

"The rooms were very nice but housekeeping came at 4:30 and we were already back in our room getting ready for dinner. However today when we were scheduled for check out they showed up at 9. Property is expansive. Long walk to ester park which was shut down for construction. Food at buffet was ok not varied. Caribe and Atlantico are the same restaurant, but one side is adult only. Not enough chairs around the pool. Show starts at 10 which was too late for us. Maybe 8 por 8:30 would be better."

"Excelente hotel. Sus servidores son 100% atentos."

"This is an ok resort. The food is ok and the room was kind of old the only good here are the pools"

"I traveled to the DR to celebrate my birthday. I strongly recommend that you booked the family resort since there’s more activities and shows there. The food was horrible at both locations and I spotted roaches at the buffet. The property is subpar. I strongly suggest that it be renovated ASAP. The staff were helpful and friendly. As an FYI for single travelers, a housekeeper may sometimes enter your room at night to clean… never heard of that but okay. Overall it’d give it a 5 out of 10."

"Staff were super friendly and always eager to help. Rooms were cleaned daily. Food was delicious."

"The property was well maintained. Swim-up bar was nice drinks are very light, you will not get junk or wasted. Staff is okay some were great others was too quick to have you sign up for a hotel package. Overall stay was okay."

"- Limpieza del cuarto fue terrible. El piso sucio, el baño sucio, los cristales manchados, los zafacones sucios y rotos. - El aire no enfriaba lo suficiente. Se sentía calor y no había forma de bajar la temperatura. - La piscina cerraba temprano, los bares de las piscinas cerraban temprano. - Los restaurantes no aceptan reservaciones; es un reto poder cenar a la hora de tu preferencia. - Su gente amable, muy amable. Dando lo mejor… pero se siente un ambiente de cambio o mala administración. - Me...

"Very good overall. The food grew in options when the hotel was full. But when it was not full the options where little. The beach was full of sea weed so no option to swim. Sales people everywhere up to the point we where about to board back to Canada."

"Great resort"

"Todo estuvo excelente"

"Buena experiencia"

"Food was ok. Enjoy the food more last visit"

"Best staff, amazing property , will always come back here"

"Great breakfast buffet"

"Excellent hotel,highly recommend"

"Everything was very nice people are nice and friendly"

"I would like to begin by acknowledging the exceptional hospitality provided by the resort staff. Throughout my stay, employees were consistently polite, professional, and accommodating. Unfortunately, several issues significantly impacted what was intended to be a relaxing vacation. First, I specifically booked a swim-out suite with a Jacuzzi tub due to chronic pain that I manage with hydrotherapy. After fully unpacking and settling into the room, I discovered that the Jacuzzi jets were not...

"La abitacion presidencia alguna esta el aire servía luego vi perro 🐕 callero en una de picina bañándose que asco.e venido 3 pero última que mala especia tuve...no siero nada por recompensarme..gracia dios no regreso mas"

"Excelente servicio, al igual que el personal. Nuestro mayordomo Hector Matos fue sin dudas el mejor,estuvo atento a nosotros, nos hizo reservas de restaurantes, trato amable. Este hotel debe mantener el área de la barra del lazy river mas limpio, tiene un area, esquina izquierda de la barra muy sucia. Otro asuntio a mi entender es la animación, muy muy pobre, en nuestra estancia solo dos bailarines y el jefe o maestro de ceremonia. Necesita mejorar esa área, ya que otros hoteles visitados...